1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

No internet connection at all

Discussion in 'Networking' started by ScotsDebs, Apr 27, 2010.

Thread Status:
Not open for further replies.
  1. ScotsDebs

    ScotsDebs Thread Starter

    Joined:
    Apr 27, 2010
    Messages:
    1
    Hi there - wonder if you can help me out? I have a laptop which I usually wirelessly to connect to the internet. However the last couple of days I have completely lost my internet connection. Nothing happens when I click on Internet Explorer and I can't even view available networks etc. I did download Google Chrome Browser last week, but after a couple of days of using it, and not liking it I removed it via my add/remove programs function.

    I'm stumped as to what to do, I've tried doing a System Restore but it says 'System Restore is not able to protect your computer. Please restart your computer and then run System Restore again.'.

    Any advice much appreciated.

    Thanks
     
  2. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    Connect with a wired connection to your router and post the following.



    Hold the Windows key and press R, then type CMD then press Enter to open a command prompt:

    In the command prompt window that opens, type type the following command:

    Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

    IPCONFIG /ALL

    Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
    Paste the results in a message here.

    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/919559

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice