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No internet connection bye Ethernet cable or wireless

Discussion in 'Networking' started by itistime, May 16, 2010.

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  1. itistime

    itistime Thread Starter

    Joined:
    May 16, 2010
    Messages:
    6
    I have a compaq Laptop, HP F700 running windows vista 32 bit, about 2 years old
    and have had the same internet issues since I bought the dame thing.

    I have searched the web for hours trying to find the answers, made some changes, but still have the same problems. I have turned off all security programs, downloaded drivers, applied a fix patch from Microsoft, enabled some functions that were disabled all to know avail.

    I can connect: at work (via cbl), at a friends house (cbl) and at home via neighbors wireless.
    I cannot connect to my roommates Ethernet cable or wireless router (running on windows XP, wireless via linksys router). The wireless router was recently set up and my connection was great for about a day but has not worked for weeks. In the 'network and sharing center' window it shows while I am connected to my roommates wireless network it is only a local connection: that's there is a red x between the wireless network and the internet. When I click on red x and run the windows diagnostics program I get 'There may be a problem with th Domain Name Servers (DNS)'

    I had the same problem at work using a cable and the tech guy just changed some iPv4 settings and have never had connection problems but home is a different story. I am just trying to get the wireless connection but even a cable connection would be a break through.

    Here are my ipconfig stats

    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\mwashinton>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : mwashinton-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi Adapter
    Physical Address. . . . . . . . . : 00-1E-4C-76-E7-D8
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Sunday, May 16, 2010 6:15:14 PM
    Lease Expires . . . . . . . . . . : Tuesday, May 18, 2010 6:15:14 PM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : NVIDIA nForce 10/100 Mbps Ethernet
    Physical Address. . . . . . . . . : 00-1B-24-F4-A0-69
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 6:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{E9EB8EE9-E981-49E0-8D56-8690E7308
    46E}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 7:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 6TO4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 9:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 15:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 14:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{BB14A565-4443-4F77-B9D5-385841F5B
    F9B}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    C:\Users\mwashinton>ping 192.168.1.100

    Pinging 192.168.1.100 with 32 bytes of data:
    Reply from 192.168.1.100: bytes=32 time<1ms TTL=128
    Reply from 192.168.1.100: bytes=32 time<1ms TTL=128
    Reply from 192.168.1.100: bytes=32 time<1ms TTL=128
    Reply from 192.168.1.100: bytes=32 time<1ms TTL=128

    Ping statistics for 192.168.1.100:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

    C:\Users\mwashinton>ping 192.168.1.1

    Pinging 192.168.1.1 with 32 bytes of data:
    Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
    Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
    Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
    Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

    Ping statistics for 192.168.1.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 1ms, Maximum = 1ms, Average = 1ms

    C:\Users\mwashinton>ping google.com
    Ping request could not find host google.com. Please check the name and try again
    .

    C:\Users\mwashinton>
     
  2. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    77,169
    First Name:
    Terry
    Try this ping to see if you have internet access through the router ...

    ping 69.147.125.65

    Is the static IP configuration on the ethernet correct for the router? You can connect by ethernet and show the ipconfig /all if you wish.
     
  3. itistime

    itistime Thread Starter

    Joined:
    May 16, 2010
    Messages:
    6
    Here is the ping:

    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\mwashinton>ping 69.147.125.65

    Pinging 69.147.125.65 with 32 bytes of data:
    Reply from 192.168.10.6: Destination host unreachable.
    Reply from 192.168.10.6: Destination host unreachable.
    Request timed out.
    Reply from 192.168.10.6: Destination host unreachable.

    Ping statistics for 69.147.125.65:
    Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),

    C:\Users\mwashinton>


    I will send the ipconfig for the via Ethernet cable when I can.
     
  4. itistime

    itistime Thread Starter

    Joined:
    May 16, 2010
    Messages:
    6
    Here is the information for my Wireless and Ethernet connections:

    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\mwashinton>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : mwashinton-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi Adapter
    Physical Address. . . . . . . . . : 00-1E-4C-76-E7-D8
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 192.168.10.6(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.10.1
    DNS Servers . . . . . . . . . . . : 192.168.10.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : NVIDIA nForce 10/100 Mbps Ethernet
    Physical Address. . . . . . . . . : 00-1B-24-F4-A0-69
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 10.227.23.181(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 10.227.23.1
    DNS Servers . . . . . . . . . . . : 10.227.23.32
    10.227.23.33
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter Local Area Connection* 6:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{E9EB8EE9-E981-49E0-8D56-8690E7308
    46E}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 7:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 6TO4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 9:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 15:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 14:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{BB14A565-4443-4F77-B9D5-385841F5B
    F9B}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    C:\Users\mwashinton>ping 69.147.125.65

    Pinging 69.147.125.65 with 32 bytes of data:
    Request timed out.
    Reply from 192.168.10.6: Destination host unreachable.
    Request timed out.
    Reply from 192.168.10.6: Destination host unreachable.

    Ping statistics for 69.147.125.65:
    Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),

    C:\Users\mwashinton>ping yahoo.com
    Ping request could not find host yahoo.com. Please check the name and try again.


    C:\Users\mwashinton>ping 10.227.23.181

    Pinging 10.227.23.181 with 32 bytes of data:
    Reply from 10.227.23.181: bytes=32 time<1ms TTL=128
    Reply from 10.227.23.181: bytes=32 time<1ms TTL=128
    Reply from 10.227.23.181: bytes=32 time<1ms TTL=128
    Reply from 10.227.23.181: bytes=32 time<1ms TTL=128

    Ping statistics for 10.227.23.181:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

    C:\Users\mwashinton>
     
  5. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    77,169
    First Name:
    Terry
    Now you've got both connections with static IP configurations. :confused: Unless you're trying to connect to two different routers obviously one of them is wrong, and I suspect they are both wrong. Try with both dynamic, please.

    To configure a dynamic IP address on your Windows Vista or 7 computer:

    1. Click Start.
    2. Select Network, then Network and Sharing Center, and click Manage network connections or Change adapter settings from the list of tasks.
    3. Right click the connection of interest and click Properties.
    4. Select Internet Protocol Version 4 (TCP/IPv4) from the list and click the Properties button.
    5. Select Obtain an IP address automatically.
    6. Select Obtain DNS Server address automatically.
    7. Click OK.
    8. Click Close.
     
  6. itistime

    itistime Thread Starter

    Joined:
    May 16, 2010
    Messages:
    6
    tried that but didnt work, i do think the problem lies with obtaining an ip address, sure wish I could just plug and play. I tried reseting the ipv4/ipv6 and winsock as stated in another forum to no avail. Funny thing i get no connection at work (via Ethernet cable) bc they have a firewall, unless i manual input network addresses allowed on the network. I dont know 2 much about setting up networks but damn this should be simpler.
     
  7. itistime

    itistime Thread Starter

    Joined:
    May 16, 2010
    Messages:
    6
    Just in case you need the ipconfig after making your changes plus with my resets as stated in above post:

    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\mwashinton>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : mwashinton-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi Adapter
    Physical Address. . . . . . . . . : 00-1E-4C-76-E7-D8
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Monday, May 17, 2010 2:26:56 PM
    Lease Expires . . . . . . . . . . : Wednesday, May 19, 2010 2:26:56 PM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : NVIDIA nForce 10/100 Mbps Ethernet
    Physical Address. . . . . . . . . : 00-1B-24-F4-A0-69
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 192.168.1.102(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Monday, May 17, 2010 2:36:39 PM
    Lease Expires . . . . . . . . . . : Wednesday, May 19, 2010 2:36:43 PM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter Local Area Connection* 6:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{E9EB8EE9-E981-49E0-8D56-8690E7308
    46E}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 7:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 6TO4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 9:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 6TO4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 15:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 14:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{BB14A565-4443-4F77-B9D5-385841F5B
    F9B}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    C:\Users\mwashinton>ping 69.147.125.65

    Pinging 69.147.125.65 with 32 bytes of data:
    Reply from 192.168.1.1: Destination net unreachable.
    Reply from 192.168.1.1: Destination net unreachable.
    Reply from 192.168.1.1: Destination net unreachable.
    Reply from 192.168.1.1: Destination net unreachable.

    Ping statistics for 69.147.125.65:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

    C:\Users\mwashinton>ping 192.168.1.100

    Pinging 192.168.1.100 with 32 bytes of data:
    Reply from 192.168.1.100: bytes=32 time<1ms TTL=128
    Reply from 192.168.1.100: bytes=32 time<1ms TTL=128
    Reply from 192.168.1.100: bytes=32 time<1ms TTL=128
    Reply from 192.168.1.100: bytes=32 time<1ms TTL=128

    Ping statistics for 192.168.1.100:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

    C:\Users\mwashinton>ping 192.168.1.102

    Pinging 192.168.1.102 with 32 bytes of data:
    Reply from 192.168.1.102: bytes=32 time<1ms TTL=128
    Reply from 192.168.1.102: bytes=32 time<1ms TTL=128
    Reply from 192.168.1.102: bytes=32 time<1ms TTL=128
    Reply from 192.168.1.102: bytes=32 time<1ms TTL=128

    Ping statistics for 192.168.1.102:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

    C:\Users\mwashinton>
     
  8. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    77,169
    First Name:
    Terry
    That shows what appears to be perfectly good wireless and ethernet connections to the same router. The "Reply from 192.168.1.1: Destination net unreachable" indicates that the router is not able to access the internet properly. Is any computer accessing the internet through this router?

    I don't understand how they could have a firewall causing that. More likely they don't have a Dhcp server on the network. If I am correct you can specify the static IP information on the Alternate Configuration page, which would then allow you to still connect dynamically on most other networks.
     
  9. itistime

    itistime Thread Starter

    Joined:
    May 16, 2010
    Messages:
    6
    After doing an ipconfig on my laptop at work Im pretty sure you are right with them not setting up a dhcp server (which i dont know much about).

    I am 99% sure ethernet works and has internet access, I will be 100% sure later tonight. I do remember a blinking light (above internet) on the box the ethernet cord is plugged into, should the light be static?
     
  10. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    77,169
    First Name:
    Terry
    That box probably has a brand and model and revision, and with that information often a user manual can be found, and the user manual will include info about what the different LEDs mean w.r.t. steady/blinking/color. Probably that LED static means internet access is established and blinking means traffic on the link.
     
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