No internet connection????? Yes I do!

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ratmckay

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Nov 13, 2011
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I am trying to download software (mcafee). After I hit "download" and then "run" it states: "Your McAfee download cannot continue because there's aproblem with your internet connection." Which I clearly do NOT have. I have contacted the software provider and they have went through my computer "on-lline" and advised me it wasn't an error on their end. Any ideas on what it could be?

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, 64 bit
Processor: Intel(R) Pentium(R) CPU P6100 @ 2.00GHz, Intel64 Family 6 Model 37 Stepping 5
Processor Count: 2
RAM: 3893 Mb
Graphics Card: Intel(R) HD Graphics, 1722 Mb
Hard Drives: C: Total - 287497 MB, Free - 235275 MB; D: Total - 17442 MB, Free - 2521 MB;
Motherboard: Hewlett-Packard, 1439
 

Phantom010

Retired Trusted Advisor
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Mar 9, 2009
Messages
34,801
Open Internet Explorer. Click Tools > Internet Options > Connections > Lan settings > Proxy server > Advanced > delete proxy server settings > click OK > uncheck all boxes > click OK.

In Firefox, click Tools > Options... > General > Advanced > Network > Settings > delete proxy settings > select No proxy > click OK.
 
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