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No internet connection????? Yes I do!

Discussion in 'All Other Software' started by ratmckay, Nov 13, 2011.

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  1. ratmckay

    ratmckay Thread Starter

    Nov 13, 2011
    I am trying to download software (mcafee). After I hit "download" and then "run" it states: "Your McAfee download cannot continue because there's aproblem with your internet connection." Which I clearly do NOT have. I have contacted the software provider and they have went through my computer "on-lline" and advised me it wasn't an error on their end. Any ideas on what it could be?

    Tech Support Guy System Info Utility version
    OS Version: Microsoft Windows 7 Home Premium, 64 bit
    Processor: Intel(R) Pentium(R) CPU P6100 @ 2.00GHz, Intel64 Family 6 Model 37 Stepping 5
    Processor Count: 2
    RAM: 3893 Mb
    Graphics Card: Intel(R) HD Graphics, 1722 Mb
    Hard Drives: C: Total - 287497 MB, Free - 235275 MB; D: Total - 17442 MB, Free - 2521 MB;
    Motherboard: Hewlett-Packard, 1439
  2. Phantom010

    Phantom010 Trusted Advisor

    Mar 9, 2009
    Open Internet Explorer. Click Tools > Internet Options > Connections > Lan settings > Proxy server > Advanced > delete proxy server settings > click OK > uncheck all boxes > click OK.

    In Firefox, click Tools > Options... > General > Advanced > Network > Settings > delete proxy settings > select No proxy > click OK.
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