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No Internet connection.

Discussion in 'Networking' started by Stupidiocy, Apr 24, 2015.

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  1. Stupidiocy

    Stupidiocy Thread Starter

    Joined:
    Apr 24, 2015
    Messages:
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    Hi,

    The hard drive in my laptop (Acer Aspire 5315) recently died, so I had to re-install my OS (Vista Home Basic). After doing so my laptop no longer recognised any wireless networks. Prior to the re-installation the wireless worked perfectly.

    I managed to get the necessary drivers and the wireless network adapter (Atheros AR5007EG) working and it now finds my wireless network, but there is no Internet connection to the laptop.

    I have a desktop, phone and tablet all connected to the Internet on that same network, but the laptop won't connect. I was going to post my "ipconfig /all" results but I thought I'd wait until someone asked for them, as I'm not sure what would be safe to post.

    Any help would be appreciated.

    Chris.
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,355
    First Name:
    Wayne
    have a read here - the usual fix has been to use the atheros site driver

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    Atheros Wireless Adapter - AR5007EG & AR5007

    Over the last couple of years we have been seeing a lot of problems with the above adapters, mainly concerning WPA and WPA2 encryption and mainly on windows Vista.
    We have seen just a couple of issues on other windows operating system, windows XP and windows 7.

    Windows XP:- A driver update has resolved the issue
    Windows 7 :- No conclusive results for a fix

    The wireless adapter gets an IP configuration, and shows as connected, but communication is non-existent or sporadic.

    Log into the Router and disable the wireless security and see if you are now able to connect to the internet and surf OK.
    Please post back a reply here, and let us know if that works or does not work.
    If you post back the make and exact model of the router - we can advise how to disable the wireless security

    The majority of fixes are via installing a new driver from either the Manufacturers website see item (2) and if that does not resolve the issue then from the atheros web site - see item (3)

    Here are a number of possible solutions

    --- 1) In Device Manager right click on the wireless adapter and "update driver."

    --- 2) Download and install the latest wireless driver from your laptop manufacturer's web site support section,

    If you post a reply here with the Make and EXACT model of your PC, along with the windows version you are running. we will see if we can find a link to the driver and will post a reply with the link here.

    --- 3) The majority of members, have now used the drivers from the atheros driver site, which has resolved the issue.
    - see below for direct links for windows vista and the link for all Atheros adapters and supported operating systems

    --- 4) On one occasion re-setting the router back to factory default and re-configuring the router settings has resolved the issue


    AR5007
    Vista 32 / 64 Bit
    Direct link Drivers for Atheros AR5007 and Windows Vista 32 / 64 bit
    You only need to click on the green download button labelled " Click to Download " and wait, the file will download - you do not need to click on any other buttons to get the download started


    AR5007EG
    Vista 32 / 64 Bit
    Direct link Drivers for Atheros AR5007EG and Windows Vista 32 / 64 bit
    You only need to click on the green download button labelled " Click to Download " and wait, the file will download - you do not need to click on any other buttons to get the download started


    Drivers for the other windows operating system
    http://www.atheros.cz/atheros-wireless-drivers.php
    You need to look down the page for your particular adapter model and then look across the columns to find your windows version.
    Now click on the blue tick mark in the column under your windows version.
    This will open another page for that particular adapter and that windows version.

    Now click on the download button labelled " Click to Download " and wait (it appears to take a while before anything happens), the file will download - you do not need to click on any other buttons to get the download started

    Assuming that after all the above the wireless still does not connect to the internet, all I can suggest is to use wireless security of WEP or to get an external USB wireless card.

    Please post a reply here , and keep us informed of the situation and how you finally resolved the issue.

    To install the driver you will need to do the following

    Extract the downloaded zip file into a folder on the PC
    then

    > Start Globe
    > Control Panel
    > System and maintenance
    > Scroll down to Device manager
    > network adaptors, click on the + >
    > Right click on the AR5007(EG) Adapter
    > click on Update Driver Software...
    > click on Browse my computer for driver software
    > let me pick from a list of device drivers on my computer
    > Have Disk
    > click on the Button Browse...
    > Locate the folder you extracted the zip folder and highlight the .inf file
    you should see two files with .inf
    Vista 32Bit AR5007 netathv.inf
    Vista 64Bit AR5007 netathvx.inf
    Vista 32Bit AR5007EG netathr.inf
    Vista 64Bit AR5007EG netathrx.inf

    For XP;
    http://www.intel.com/support/graphics/sb/CS-030331.htm

    >Click Start
    >right-click My Computer
    >click Properties.
    The System Properties window opens.
    >Click the Hardware tab,
    >then click Device Manager button.
    The Device Manager window opens.
    >Double-click network adapters.
    >Right-click on the AR5007(EG) Adapter
    >click Update Driver
    The Hardware Update Wizard opens and asks to connect to Windows Update:
    > select No, not this time. Click Next
    >Select the following option: Install from a list or specific location (Advanced), and then click Next.
    >Select the Don’t search, I will choose the driver to install option, and then Next
    >Click the Have Disk button, and then click the Browse button
    Browse to the directory where you unzipped the file you downloaded
    Locate and highlight the .inf file
    AR5007 and AR5007EG XP-32bit = netathwx.inf
    >Click the OK button.
    >Click the Finish button when done.


    ------------------------------------------------------------------------
     
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