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no keyboard functions after updates

Discussion in 'Windows 7' started by stang32, Feb 15, 2013.

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  1. stang32

    stang32 Thread Starter

    Feb 5, 2013
    ok, here is my issue, I have fixed it 4 times already but it keeps happening, every time I shut the computer down or it does an automatic update, the keyboard totally quits working,
    if it updates while I am using it, i loose letter keys, meaning I type a leter & numbers appear instead, then I shut down & restart & I loose all funciton, keyboard & touch pa completely, if I hit esc while booting, i have use of all my keys & mouse functions. it is only when windows completely starts that I loose it all.
    i cant keep doing a system restore to this thing, it will eventually not work & then I am screwed royally

    any help is much appreciated

    here is my original post from 2 weeks ago:

    I have an HP g71-34ous with no keyboard functions once windows starts up. if I enter the diagnostic section before windows starts, i can operate the keyboard f1 & so on.
    but once windows starts up, i get nothing. I tried pugging in a usb keyboard but that did not work either. the usb wireless mouse works though. I can not get past the password part of windows start up to check drivers & so forth.
    i have seen many people talk about this but no resolutions worked for me, ie remove batery, hold down start button for 30 seconds & so forth.
    any help is much appreciated.
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