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no keyboard functions on HP notebook

Discussion in 'Hardware' started by stang32, Feb 5, 2013.

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  1. stang32

    stang32 Thread Starter

    Feb 5, 2013
    I have an HP g71-34ous with no keyboard functions once windows starts up. if I enter the diagnostic section before windows starts, i can operate the keyboard f1 & so on.
    but once windows starts up, i get nothing. I tried pugging in a usb keyboard but that did not work either. the usb wireless mouse works though. I can not get past the password part of windows start up to check drivers & so forth.
    i have seen many people talk about this but no resolutions worked for me, ie remove batery, hold down start button for 30 seconds & so forth.
    any help is much appreciated.
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