no keyboard functions on HP notebook

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stang32

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Feb 5, 2013
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I have an HP g71-34ous with no keyboard functions once windows starts up. if I enter the diagnostic section before windows starts, i can operate the keyboard f1 & so on.
but once windows starts up, i get nothing. I tried pugging in a usb keyboard but that did not work either. the usb wireless mouse works though. I can not get past the password part of windows start up to check drivers & so forth.
i have seen many people talk about this but no resolutions worked for me, ie remove batery, hold down start button for 30 seconds & so forth.
any help is much appreciated.
 
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