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No Load Driver error message when installing Windows

Discussion in 'Windows 10' started by Waldo55, Dec 30, 2018.

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  1. Waldo55

    Waldo55 Thread Starter

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    I downloaded windows 10 onto a USB and am trying to install it onto my new gaming PC, but every time I'm close to installing it, an error message appears saying that no load driver could be found. I have tried many suggestions but nothing is working. My motherboard is an Aorus Z370, with an Acer monitor. I was wondering maybe I have the wrong files in the USB, but I'm just not sure. If you need any more info let me know. Thank you for any help you can give.
     
  2. flavallee

    flavallee Trusted Advisor

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  3. Waldo55

    Waldo55 Thread Starter

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    Aorus Gaming Motherboard Z370 Aorus Gaming 7.

    I used the installation tool on Microsoft, and also bought windows 10 home version.
     
  4. flavallee

    flavallee Trusted Advisor

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    ASUS Z370 AORUS GAMING 7 (support site)

    If you click "Support - Downloads", then select "Windows 10 64bit" in the "Driver OS" window, the list of drivers will appear.

    The chipset, USB, graphic(VGA), audio, and ethernet(LAN) drivers are the primary ones that you need to install.

    If your gaming PC has a dedicated graphic card instead of the integrated Intel graphic device, then you need to install the driver for it instead.

    You didn't describe any of the hardware in your gaming PC, except for its ASUS motherboard.

    Is this one that you built yourself, or is it one that you bought already assembled?

    ---------------------------------------------------------------
     
  5. flavallee

    flavallee Trusted Advisor

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    I'm shutting down for the night, so one of the hardware/gaming experts here will need to help you further.

    Good luck.

    -----------------------------------------------------------------
     
  6. Waldo55

    Waldo55 Thread Starter

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    Where can I find the support tab?
    It was assembled.

    Intel Core i7 processor
    Corsair Vengence DDR4 RAM (2 8GB sticks)
    EVGA GeForce 210 Passive memory accelerator
    Gigabyte GeForce GTX 1050 graphics card
    Seagate Skyhawk 2TB Hard Drive
    EVGA Supernova 850 G3 Power supply unit
    Cooler Master Hyper 212 Evo Cooler
    NZXT H500i Compact ATX Mid-Tower PC case
     
  7. managed

    managed Trusted Advisor Spam Fighter

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    What is an 'EVGA GeForce 210 Passive memory accelerator' ? Is it a graphics card ?
    What is the full Cpu name ?
    At what point in the install do you get that error message and what exactly does it say ?
     
  8. Waldo55

    Waldo55 Thread Starter

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    Yeah it is a graphics card/accelerator.
    The Cpu's full name is-
    Intel Core i7-8700K Desktop Processor 6 Cores up to 4.7GHz Turbo Unlocked LGA1151 300 Series 95W

    Install goes like this for me
    -Enter languages and other preferences and click next to continue
    -Press install now
    -I enter my product key
    -I accept the license terms
    -Asks which type of installation, which would be custom since it's a new PC
    -Asks where do you want to install windows
    -No options, click load driver
    -Error message appears, says "No signed device drivers were found. Make sure that the installation media contains the correct drivers, and then click OK."
    -No drivers appear for me to select/any of the files I choose bring up same error message.
     
  9. managed

    managed Trusted Advisor Spam Fighter

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    Is the hard drive detected correctly in the Bios ? (usually tapping the F2 key just after switching on will go into the Bios on Asus boards).
    If not see if any of the Sata ports are disabled and if so enable them, then Save changes and Exit the Bios and see if the HDD shows up now.

    Is that 2TB drive the only hard drive in the PC ?

    The Skyhawk range drives are designed to be used 24/7 to record security camera surveillance video but I think you should still be able to install 10 on it, it could be slower at reading than drives designed for PC use though.

    Do you have 2 graphics cards installed ?
     
    Last edited: Dec 30, 2018
  10. flavallee

    flavallee Trusted Advisor

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    If you load your motherboard's support site with the webpage link that I provided you with in post #4, you will see THIS in the upper right section of the webpage:

    Capture.JPG

    Click "Support".

    When the next webpage appears, click "Downloads", then select "Windows 10 64bit".

    Capture2.JPG

    The list of Windows 10 64-bit drivers will appear.

    ----------------------------------------------------------------
     
  11. Waldo55

    Waldo55 Thread Starter

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    I downloaded the drivers that were supported onto the USB, but I am still receiving the same error message.

    Drivers I installed-
    Asmedia USB 3.1 driver
    Intel LAN driver
    (Note) Win10 ver.1709 \ver.1803 supported.
    Intel SATA Preinstall driver
    (For AHCI / RAID Mode)
    (Note) Win10 ver.1709 \ver.1803 supported.
    (Note) Windows setup to read from USB thumb drive.
    Realtek Audio Driver
    (Note) Win10 ver.1709 \ver.1803 supported.
    Intel Management Engine Interface
    (Note) Win10 ver.1709 \ver.1803 supported.
    Intel VGA Driver
    (Note) Win10 ver.1709 \ver.1803 supported.
     
  12. flavallee

    flavallee Trusted Advisor

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    I'm not there to see what you're doing, so I suggest you ask someone computer-knowledgeable to help you.

    By the way, the Intel INF chipset driver should be installed first before installing any of the other drivers.

    ---------------------------------------------------------------
     
  13. Waldo55

    Waldo55 Thread Starter

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    The problem is I have no one computer knowledgeable to turn to. And this is the only free good tech support I can find. I appreciate all the help. Thank you much.
     
  14. crjdriver

    crjdriver Moderator

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    OK, first thing to do is a thorough read of your motherboard manual. If you do not have one, you can download one from the support site Frank linked to.
    Next AFTER you read the manual, pw ON and enter the bios. See if your hard drive is detected. If not, windows [or any other operating system will never install]

    You are getting the error msg because setup cannot find a hard drive on which to install windows.

    You posted that the system came assembled. Have you contacted the seller?
     
  15. crjdriver

    crjdriver Moderator

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    I will be off for a while and will check this later in the day. Good luck.
     
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