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no local area connection

Discussion in 'Windows XP' started by chopz, May 20, 2009.

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  1. chopz

    chopz Thread Starter

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    I just re-installed XP on my computer. And now under network connections there is no 'local area connection'. I've tried creating a new connection but can't seem to get the internet up and working.

    Please help!
     
  2. flavallee

    flavallee Frank Trusted Advisor

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    When you reinstall XP, it doesn't install the drivers for all your computer's devices. That's why you want to have the device drivers(display adapter, sound device, network adapter, chipset, etc.) burned off to a CD-R before you start.

    Your computer apparently doesn't have the driver installed for the network adapter. That's why it's not listed in Network Connections and why your computer has no internet connection.

    Right-click MY COMPUTER, then click Properties - Hardware - Device Manager. Is there a Display Adapters heading? If there is, what's listed in its sub-menu? Is there also a Other Devices or Unknown Devices heading? If so, what's listed in its sub-menu?

    What's the brand name, model name, and model number of your computer?

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  3. chopz

    chopz Thread Starter

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    I re-installed on another computer and it worked fine though. Maybe I got lucky...

    How do I go about getting the driver for the network adapter?
     
  4. flavallee

    flavallee Frank Trusted Advisor

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    Answer my questions and then I'll tell you.

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    An XP install is not consistent on every computer. Some drivers will get installed in one and won't get installed in another. It all depends on the hardware devices in a computer and if the XP built-in driver database has the drivers.

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  5. chopz

    chopz Thread Starter

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    Under display adapters there is 'NVIDIA GeForce FX 5200'
    In other devices there are two: 'ETHERNET CONTROLLER' and 'MULTIMEDIA AUDIO CONTROLLER'.

    The computer is a Pentium 4 CPU 2.61 GHz.

    Thanks
     
  6. flavallee

    flavallee Frank Trusted Advisor

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    Oops! I made a mistake. I meant Network Adapters and not Display Adapters.

    The 2 listings under Other Devices confirm that the driver for the network adapter and sound device aren't installed. That means the network adapter isn't working and there's no internet connection, and it means the sound device isn't working and there's likely no sound.

    Without the brand name, model name, and model number of your computer, I won't be able to determine the description of the network adapter and the sound device. You gave me the processor type and speed - which isn't what I need.

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  7. chopz

    chopz Thread Starter

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    I don't see network adapters in the device manager.

    Where can I find the brand name, model name and number? Sorry I'm a newbie...
     
  8. Rich-M

    Rich-M

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    You need to go to either the pc brand name mfgr site and download the motherboard drivers and then ethernet and any other drivers for components not working or if not a brand name then the motherboard mfgr site. As Flav says, without specifics that is all we can tell you.
     
  9. flavallee

    flavallee Frank Trusted Advisor

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    I didn't expect the Network Adapters heading to be present, since "Ethernet Controller" is listed under the Other Devices heading, but I wanted to make sure.

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    Is your computer a factory-brand one, such as HP, Compaq, Dell, Sony, Acer, Toshiba, etc.? If it is, the model name and model number will be on a sticker on the case.

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    I'm going off-line soon for the night, and this site is going to be down for maintenance anyway at about 10:00 P.M., Eastern Standard Time.

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  10. chopz

    chopz Thread Starter

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    I can't seem to find any sticker on the case.

    Thanks for your help anyway.
     
  11. flavallee

    flavallee Frank Trusted Advisor

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    The brand, model, and model number aren't engraved on the case anywhere?

    Is it a desktop or a laptop?

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  12. chopz

    chopz Thread Starter

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    Nope there's nothing.

    It's a desktop
     
  13. flavallee

    flavallee Frank Trusted Advisor

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    It sounds like you have a home-made desktop and not a known-brand, factory-made one that has a support and software website.

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  14. Rich-M

    Rich-M

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    If so then use this "standalone" version to find the motherboard and then go to that site for motherboard drivers and make sure to do chipset driver before ethernet driver and any others.
    http://www.gtopala.com/siw-download.html
     
  15. Lance1

    Lance1

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    Try this app Unknown Device Identifier It’ll give you the info you need for getting your drivers.

    There is NO installation required, it runs within itself.
     
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