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No modem detected

2K views 7 replies 3 participants last post by  ~Candy~ 
#1 ·
I am trying to get a PC to recognize a US Robotics Winmodem. By way of information, this modem is relatively new and had been working in this PC. Windows detects the modem properly (or so it seems); and you can run diagnostics from the Ctrl Panel Modems tab. But it will not show up in the dial-up networking properties. (says there is no modem detected).
 
#4 ·
What operating system? Is the modem IRQ sharing? Start, run, msinfo32, then hit enter, go to hardware, IRQs, edit, select all, edit, copy and come back and paste.

When you say it had been working in this machine, what happened to make it stop working?
 
#6 ·
Here's the IRQ log.

I know it works because it works fine in another computer, right now I've got another modem with a different chipset installed. It installs fine and will run diagnostics fine, but does not show up as installed in Dial up Networking.

0 System timer
1 Standard 101/102-Key or Microsoft Natural Keyboard
2 Programmable interrupt controller
3 ACPI IRQ Holder for PCI IRQ Steering
3 Trident Blade3D/MVP4 (63)
4 Communications Port (COM1)
5 ACPI IRQ Holder for PCI IRQ Steering
5 ESS Allegro-1 PCI AudioDrive
5 ESS Allegro-1 Device Manager
6 Standard Floppy Disk Controller
7 ECP Printer Port (LPT1)
8 System CMOS/real time clock
9 SCI IRQ used by ACPI bus
10 ACPI IRQ Holder for PCI IRQ Steering
10 Intel(R) 537EP Modem
11 ACPI IRQ Holder for PCI IRQ Steering
11 VIA Tech 3038 PCI to USB Universal Host Controller
11 VIA Tech 3038 PCI to USB Universal Host Controller
12 WheelMouseIM (PS/2)
13 Numeric data processor
14 Primary IDE controller (dual fifo)
14 VIA Bus Master PCI IDE Controller
15 Secondary IDE controller (dual fifo)
15 VIA Bus Master PCI IDE Controller
 
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