I am trying to get a PC to recognize a US Robotics Winmodem. By way of information, this modem is relatively new and had been working in this PC. Windows detects the modem properly (or so it seems); and you can run diagnostics from the Ctrl Panel Modems tab. But it will not show up in the dial-up networking properties. (says there is no modem detected).
Check in the device manager and see if there is a yellow! beside the modem. If there is you may have to install the driver or update the driver.
You can go here http://www.usr.com/support/overview-template.asp?prod=s-win, for drivers and installation guide.
No yellow! I only wish-- maybe that would make things simpler. I have uninstalled and reinstalled the drivers, but it just isn't detecting the darned modem. I know the modem works, though, it's just something crazy going on.
What operating system? Is the modem IRQ sharing? Start, run, msinfo32, then hit enter, go to hardware, IRQs, edit, select all, edit, copy and come back and paste.
When you say it had been working in this machine, what happened to make it stop working?
I know it works because it works fine in another computer, right now I've got another modem with a different chipset installed. It installs fine and will run diagnostics fine, but does not show up as installed in Dial up Networking.
0 System timer
1 Standard 101/102-Key or Microsoft Natural Keyboard
2 Programmable interrupt controller
3 ACPI IRQ Holder for PCI IRQ Steering
3 Trident Blade3D/MVP4 (63)
4 Communications Port (COM1)
5 ACPI IRQ Holder for PCI IRQ Steering
5 ESS Allegro-1 PCI AudioDrive
5 ESS Allegro-1 Device Manager
6 Standard Floppy Disk Controller
7 ECP Printer Port (LPT1)
8 System CMOS/real time clock
9 SCI IRQ used by ACPI bus
10 ACPI IRQ Holder for PCI IRQ Steering
10 Intel(R) 537EP Modem
11 ACPI IRQ Holder for PCI IRQ Steering
11 VIA Tech 3038 PCI to USB Universal Host Controller
11 VIA Tech 3038 PCI to USB Universal Host Controller
12 WheelMouseIM (PS/2)
13 Numeric data processor
14 Primary IDE controller (dual fifo)
14 VIA Bus Master PCI IDE Controller
15 Secondary IDE controller (dual fifo)
15 VIA Bus Master PCI IDE Controller
What happens in dialup networking? When you add new connection?
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