(second request)
I seem to have lost the ability to perform a factory reset on my compaq 5000. When I insert the Compaq Recovery CD and restart the PC, it goes to the blue screen with the five options, however, option 4 (factory reset) is stating that I need to have the Recovery CD in order to do that...yet the CD is already in the drive. The CD drive is working just fine...thank You.
I seem to have lost the ability to perform a factory reset on my compaq 5000. When I insert the Compaq Recovery CD and restart the PC, it goes to the blue screen with the five options, however, option 4 (factory reset) is stating that I need to have the Recovery CD in order to do that...yet the CD is already in the drive. The CD drive is working just fine...thank You.