No network access

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AVeryOldLady

Thread Starter
Joined
Jun 18, 2017
Messages
1
Ethernet says no network access, and says unidentified network. I also noticed there was no default gateway in the details section for it. Any help is really appreciated, ive tried everything I knew :(

I ran windows diagnostic and it told me ip configuration is not correct, I'm assuming that could be because there is no default gateway.

C:\Users\hurle>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : 777--OLDLADY--777
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : tds
Wireless LAN adapter Local Area Connection* 1:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 42-49-0F-45-55-59
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Ethernet:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : EC-8E-B5-FB-BD-9C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::1573:d926:813b:4dea%12(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.77.234(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 99389109
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-20-D4-E9-BF-EC-8E-B5-FB-BD-9C
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled
Wireless LAN adapter Wi-Fi:
Connection-specific DNS Suffix . : tds
Description . . . . . . . . . . . : Realtek RTL8188EE 802.11 bgn Wi-Fi Adapter
Physical Address. . . . . . . . . : 40-49-0F-45-55-59
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::98a2:5c48:ddc7:ce28%6(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.14(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, June 18, 2017 9:23:33 PM
Lease Expires . . . . . . . . . . : Monday, June 19, 2017 9:23:32 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 37767439
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-20-D4-E9-BF-EC-8E-B5-FB-BD-9C
DNS Servers . . . . . . . . . . . : 192.168.0.1
216.170.153.146
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Local Area Connection* 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\Users\hurle>
 

metallica5456

Andrew
Trusted Advisor
Joined
Apr 1, 2013
Messages
10,340
Yup. You have a 169.*** IP address. That's always the normal for when the router isn't giving you one.

I would try this:

Power off the computer.
Power off the router.
Power off the modem.
Power on the modem, WAIT FOR THE MODEM TO FULLY SYNC BEFORE MOVING ON TO THE NEXT STEP. This is important so as to not repeat this process again.
Power on the router. At this time, computer should still be off. Once the router FULLY SYNCS, turn on the computer.

It generally should take about 10-15 minutes for the above steps to fully complete.

Now go into an Administrative level command prompt, and type the following:

ipconfig /release Press enter

ipconfig/ renew press enter.

Now this should complete and take you back to the C:\ prompt.

Run an ipconfig again and see if you still have an IP address starting with 169.
 
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