No Network Connection Showing up

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ComputerGirl26

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Apr 24, 2010
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I have been having issues with my mom's computer. It is a dell with Windows XP. We have a strong internet connection, but when I click on Network connections to see if a cable is unplugged, there are no connections that appear. When the computer runs normally there should be two local area connectons that pop up, there is nothing. I can't troubleshoot, the window won't pop up. I try removing programs we don't use to see if it is a virus, and it states that the program can't be removed because either the windows is in safe mode or windows installer isn't installed properly. I'm not sure what to do to get the internet connection to show back up, so we have access to the interent. It seems like the computer is in safe mode or something, but I know we haven't put the computer into safe mode. We tried putting it into safe mode to try and find the internet connection, but found nothing. I'm totally stumped, and I'm not a computer wiz. Any suggestions as to why the network connections aren't showing up and how we can get the connections to show back up, so the computer runs normally?
 
Joined
Mar 6, 2010
Messages
37
It looks like you may have other issues here with the safe mode thing not playing as it should and I'm not skilled enough to help in that regard.
However,.. this is just a long shot that may work. Using another working PC, download this small application, "XP TCP / IP REPAIR 2.0"

http://www.softpedia.com/get/Tweak/Network-Tweak/XP-TCP-IP-Repair.shtml

Put it onto a CD or USB drive and load it into your malfunctioning computer and run it.
Sometimes your TCP settings can get corrupted which will result in no internet connectivity. This tool will fix it if it is indeed corrupted.
As I said,.. it's a long shot but it's worth trying the simple approach first.
good luck !
 
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