no networking devices on win 7

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PK-her0

Thread Starter
Joined
Sep 17, 2007
Messages
1,553
hi guys

i have a samsung rv510 running 7
i have a yukon pci ethernet adapter installed and in device manager it looks fine
but when i plug in my ethernet cable nothing happens
the wifi card is uninstalled as it wasnt working, then i discovered the ethernet isnt working either
its like there is a problem with networking over all
i have reset the tcp-ip and have run a chkdsk, but still the problem is there
what else can i try...please

HAPPY NEW YEAR TO YOU EACH!!!
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,487
the wifi card is uninstalled as it wasnt working, then i discovered the ethernet isnt working either
did you remove the card - just wantto confirm what you mean by wifi card is uninstalled

i have reset the tcp-ip
any error messages, when you run the tcp/ip commands

just to confirm the PC came with two internal network devices
1) Wireless Adapter
2) Ethernet adapter

you have removed the wireless and also added a 2nd Etherent adapter
i have a yukon pci ethernet adapter installed
is that correct

What firewall / security suite or anti-virus do you currently have on the PC - or you have ever had on the PC in the past - any trial ware - like Norton, Mcafee , AVG , Webroot etc

lets see the following please

ipconfig /all
Device Manager Screen shot
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ipconfig /all
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

We would like to see the results from an ipconfig /all - post back the results in a reply here.

This should also work for windows 8
Hold the Windows key and press R, then type CMD then press Enter to open a command prompt box
(A new dialogue box - black with white font, will appear on screen ):

In the command prompt window that opens, type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

ipconfig /all > network.txt & network.txt

It will export the results into notepad and then automatically open the notepad and display on your screen.

Now all you need to do is copy and paste those results into a reply here
to do that:
From the notepad menu - choose Edit - Select all
all the text will now be highlighted
Next
From the notepad menu - choose Edit - Copy

Now go back to the forum - goto the reply and then right click in the reply box and paste the results.
The results from the notepad should now appear in the forum reply.
------------------------------------------------------------------------

------------------------------------------------------------------------
Device Manager
Post back the results in device manager
You will now need to take a screen shot and copy that back to the working PC.
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the screen shot and attach the screen shot in a reply on the forum here.

how to access device manager for different windows versions
http://www.computerhope.com/issues/ch000833.htm

Hold the Windows key and press Pause key, should open to allow device manager to be seen, menu on the left hand side

on a laptop you may need to use Hold the Windows key and press FN key + the pause key

if the above does not work then -

Windows 7 or Vista
Click on the Start Orb > In the Start Search box type > device manager and then press enter
or
Start > control Panel {Vista set to classic view}> system > {Vista, device manager on left hand side} {XP hardware Tab, device manager button} >
start > control panel> System and Security> Device Manager

Windows 8
If you happen to be using a keyboard with Windows 8, the quickest way to open Device Manager is via its shortcut on the Power User Menu, accessible by pressing the WINDOW and the X keys together.
If on a touch screen - have a read here http://pcsupport.about.com/od/windows-8/a/device-manager-windows-8.htm

once you are in device manager then

network adaptors, click on the + > post back the devices listed there
are there any ! ? or X

post a screen shot of the device manager - network adapters

To post a screen shot of the active window.
1) hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
OR
2) if you are using Vista/Windows 7 you can use the "snipping tool" which is found in Start> All programs> Accessories> Snipping Tool

To upload the screen shot to the forum, open the full reply window ("Go Advanced" button) and use the Manage Attachments button to upload it here.
----
Full details are available here http://library.techguy.org/wiki/TSG_Posting_a_Screenshot
 

PK-her0

Thread Starter
Joined
Sep 17, 2007
Messages
1,553
thanks for your input

my wifi card is not installed (its in the laptop, but no drivers are loaded) i uninstalled the drivers in order to download and reinstall the wifi card...but i noticed when i plugged a ethernet cable in that there was no connection, though there is 10/100 ethernet card installed in my device manager, there is no yellow exclamation marks or anything, device working.

if i type ncpa.cpl

there are no network connections available in that window.
ipconfig yields no results as there is nothing connected
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,487
can we see a device manager screen shot

Also check in the bios/setup - as the pc starts - it will tell you how to access - and see if the devices are disabled there
 
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