1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

no networking devices on win 7

Discussion in 'Windows 7' started by PK-her0, Jan 5, 2013.

Thread Status:
Not open for further replies.
Advertisement
  1. PK-her0

    PK-her0 Thread Starter

    Joined:
    Sep 17, 2007
    Messages:
    1,550
    hi guys

    i have a samsung rv510 running 7
    i have a yukon pci ethernet adapter installed and in device manager it looks fine
    but when i plug in my ethernet cable nothing happens
    the wifi card is uninstalled as it wasnt working, then i discovered the ethernet isnt working either
    its like there is a problem with networking over all
    i have reset the tcp-ip and have run a chkdsk, but still the problem is there
    what else can i try...please

    HAPPY NEW YEAR TO YOU EACH!!!
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,413
    First Name:
    Wayne
    did you remove the card - just wantto confirm what you mean by wifi card is uninstalled

    any error messages, when you run the tcp/ip commands

    just to confirm the PC came with two internal network devices
    1) Wireless Adapter
    2) Ethernet adapter

    you have removed the wireless and also added a 2nd Etherent adapter
    is that correct

    What firewall / security suite or anti-virus do you currently have on the PC - or you have ever had on the PC in the past - any trial ware - like Norton, Mcafee , AVG , Webroot etc

    lets see the following please

    ipconfig /all
    Device Manager Screen shot
    ------------------------------------------------------------------------
    ipconfig /all
    If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
    Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

    We would like to see the results from an ipconfig /all - post back the results in a reply here.

    This should also work for windows 8
    Hold the Windows key and press R, then type CMD then press Enter to open a command prompt box
    (A new dialogue box - black with white font, will appear on screen ):

    In the command prompt window that opens, type the following command:

    Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

    ipconfig /all > network.txt & network.txt

    It will export the results into notepad and then automatically open the notepad and display on your screen.

    Now all you need to do is copy and paste those results into a reply here
    to do that:
    From the notepad menu - choose Edit - Select all
    all the text will now be highlighted
    Next
    From the notepad menu - choose Edit - Copy

    Now go back to the forum - goto the reply and then right click in the reply box and paste the results.
    The results from the notepad should now appear in the forum reply.
    ------------------------------------------------------------------------

    ------------------------------------------------------------------------
    Device Manager
    Post back the results in device manager
    You will now need to take a screen shot and copy that back to the working PC.
    Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the screen shot and attach the screen shot in a reply on the forum here.

    how to access device manager for different windows versions
    http://www.computerhope.com/issues/ch000833.htm

    Hold the Windows key and press Pause key, should open to allow device manager to be seen, menu on the left hand side

    on a laptop you may need to use Hold the Windows key and press FN key + the pause key

    if the above does not work then -

    Windows 7 or Vista
    Click on the Start Orb > In the Start Search box type > device manager and then press enter
    or
    Start > control Panel {Vista set to classic view}> system > {Vista, device manager on left hand side} {XP hardware Tab, device manager button} >
    start > control panel> System and Security> Device Manager

    Windows 8
    If you happen to be using a keyboard with Windows 8, the quickest way to open Device Manager is via its shortcut on the Power User Menu, accessible by pressing the WINDOW and the X keys together.
    If on a touch screen - have a read here http://pcsupport.about.com/od/windows-8/a/device-manager-windows-8.htm

    once you are in device manager then

    network adaptors, click on the + > post back the devices listed there
    are there any ! ? or X

    post a screen shot of the device manager - network adapters

    To post a screen shot of the active window.
    1) hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
    OR
    2) if you are using Vista/Windows 7 you can use the "snipping tool" which is found in Start> All programs> Accessories> Snipping Tool

    To upload the screen shot to the forum, open the full reply window ("Go Advanced" button) and use the Manage Attachments button to upload it here.
    ----
    Full details are available here http://library.techguy.org/wiki/TSG_Posting_a_Screenshot
     
  3. PK-her0

    PK-her0 Thread Starter

    Joined:
    Sep 17, 2007
    Messages:
    1,550
    thanks for your input

    my wifi card is not installed (its in the laptop, but no drivers are loaded) i uninstalled the drivers in order to download and reinstall the wifi card...but i noticed when i plugged a ethernet cable in that there was no connection, though there is 10/100 ethernet card installed in my device manager, there is no yellow exclamation marks or anything, device working.

    if i type ncpa.cpl

    there are no network connections available in that window.
    ipconfig yields no results as there is nothing connected
     
  4. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,413
    First Name:
    Wayne
    can we see a device manager screen shot

    Also check in the bios/setup - as the pc starts - it will tell you how to access - and see if the devices are disabled there
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1083821

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice