no operating sytem found

howdy again,
i got a friend who has a HP pavilion PII 400 Mhz, windows 98, he says he came home from work today and it says "no operating system found"
He has no boot disk, he does have a cd that came with it for system restore, what does he need to do?
also, how to restore system from a previos date?
Thanks, Kelly R

 

Hi kelly, first thing, can he restart the computer first....does he get the same error message? Doe he have a floppy disk in the floppy drive?

He can download a boot disk from here:


http://freepctech.com/pc/002/files010.shtml

(have him save it to his desktop, (not to the floppy) then double click on the file and follow instructions to create a boot floppy.....have him boot with that, and once at the a: prompt, type:

sys c:
(space after the second 's')
and hit enter

does it say system files transferred? If so, have him resart.

 

Well, I will have to ask some things of him, but i think he told me that yes he can restart it, but it doesn't even show hime his desktop. I will find out asap and pass any info on.
Thanks, kelly

 

ok, he cannot even reach his desktop, no matter what he tries when starting he gets to same screen, "no operating system sound" with flashing cursor-no prompt.
I am going to make him a boot disk and let him try it later, then see if he can do anything.
thanks, Kellyr

 

Hi.

If there is no joy with using the Win98 / ME boot floppy, it'll probably mean doing a full recovery using the bootable recovery CD. On the older HP machines this should be a case of inserting the boot CD and powering down. Wait about 20 secs and restart. It should then boot to the recovery menu... If it doesn't, you may need to set the BIOS to boot from the CD Drive before the HDD.

Joyous Monkey