1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

No Programs!?!

Discussion in 'Windows XP' started by R34L1TY, Jan 29, 2007.

Thread Status:
Not open for further replies.
Advertisement
  1. R34L1TY

    R34L1TY Thread Starter

    Joined:
    Jan 20, 2007
    Messages:
    28
    A problem has appeared to arise on my computer about 3 days ago. when iclick the start menu and try to bring up the all programs tab nothing comes up. i have tried clicking it and restarting my pc with no avail. i also noticed a warning message at startup that says a .exe file could not started because it is missing. maybe a virus?:confused:
     
  2. Daredeval756

    Daredeval756

    Joined:
    Dec 11, 2006
    Messages:
    236
    Hijack This :)
     
  3. Flags

    Flags

    Joined:
    Sep 9, 2001
    Messages:
    1,930
    If you will post the exact error message, someone may be able to tell you what the problem is, and how to correct it.
    Have you run your AV program to check for a virus?
     
  4. Augie65

    Augie65

    Joined:
    Mar 23, 2005
    Messages:
    6,052
    Start> Run> type: regsvr32 /i shell32.dll then click OK.
    Restart your computer. If that doesn't help, you might need to check for spyware or virus and see what the error message reports missing as suggested above.
     
  5. R34L1TY

    R34L1TY Thread Starter

    Joined:
    Jan 20, 2007
    Messages:
    28
    The message says:
    ipwins.exe-Unable to locate component.
    This Application has failed to start because MSCR71.dll was not found. Re-installing the application may fix this problem.
     
  6. bonk

    bonk Banned

    Joined:
    Sep 8, 2005
    Messages:
    11,097
    Summary : Adware.IPWins.Process

    Description : ClickSpring/PurityScan-related adware threat

    Adware applications, toolbars and browser extensions may serve advertisements even while you are not surfing the Internet.

    This application may serve various types of advertising, not limited to pop-up ads.
     
  7. R34L1TY

    R34L1TY Thread Starter

    Joined:
    Jan 20, 2007
    Messages:
    28
    ...so what should i do i ran adaware and updated but it still happens
     
  8. bonk

    bonk Banned

    Joined:
    Sep 8, 2005
    Messages:
    11,097
    The best way is to post a HijackThis log and let an Log Expert to look at it for you.

    Download Hijack This to your desktop
    • Extract Files
    • Open the file and click on the Hijack.exe
    • It will open and use the default path
    • Check do you wish an Icon
    • Click on Icon and choose "scan system and save a logfile" usually in notepad
    • Copy and Paste the logfile in your next post
    • Using Ctrl+A to copy All and Ctrl+C to copy and Ctrl+V to paste.
     
  9. R34L1TY

    R34L1TY Thread Starter

    Joined:
    Jan 20, 2007
    Messages:
    28
    where can i find a log expert?
     
  10. bonk

    bonk Banned

    Joined:
    Sep 8, 2005
    Messages:
    11,097
    Anyone who has a gold shield on their header.
     
  11. R34L1TY

    R34L1TY Thread Starter

    Joined:
    Jan 20, 2007
    Messages:
    28
    okay...just send it to them in message?
     
  12. bonk

    bonk Banned

    Joined:
    Sep 8, 2005
    Messages:
    11,097
    Post your Hijack Log in your next post.......if after sometime has past and your post has not been answered ,you can use the red triangle in your post to request it be moved to the Security Section.
     
  13. R34L1TY

    R34L1TY Thread Starter

    Joined:
    Jan 20, 2007
    Messages:
    28
    nevermind...duh
     
  14. R34L1TY

    R34L1TY Thread Starter

    Joined:
    Jan 20, 2007
    Messages:
    28
    Here we go hopefully someone can help me

    Logfile of HijackThis v1.99.1
    Scan saved at 4:27:51 PM, on 1/31/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\svchosts.exe
    C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
    C:\WINDOWS\system32\Rundll32.exe
    C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\program files\steam\steam.exe
    C:\DOCUME~1\R34L17Y\MYDOCU~1\PPATCH~1\cmd.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\?ssembly\n?tdde.exe
    C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    C:\Program Files\Google\Google Updater\GoogleUpdater.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Documents and Settings\R34L17Y\My Documents\HijackThis.exe

    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: (no name) - {E282E00E-7190-2811-B35B-5F17286874C6} - C:\WINDOWS\system32\woptbp.dll
    O3 - Toolbar: (no name) - {C1B4DEC2-2623-438e-9CA2-C9043AB28508} - (no file)
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r
    O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
    O4 - HKLM\..\Run: [CTRegRun] C:\WINDOWS\CTRegRun.EXE
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Steam] "c:\program files\steam\steam.exe" -silent
    O4 - HKCU\..\Run: [Usec] "C:\DOCUME~1\R34L17Y\MYDOCU~1\PPATCH~1\cmd.exe" -vt yazb
    O4 - HKCU\..\Run: [Rbx] "C:\Program Files\Common Files\?ssembly\n?tdde.exe" 99001122
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.2480\GoogleToolbarNotifier.exe
    O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
    O20 - Winlogon Notify: winmfu32 - C:\WINDOWS\SYSTEM32\winmfu32.dll
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: COM+ Messages - Unknown owner - C:\WINDOWS\system32\svchosts.exe" -e te-110-12-0000213 (file missing)
    O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
     
  15. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    113,324
    Download ComboFix to your Desktop.

    Reboot to Safe mode:

    Restart your computer and begin tapping the F8 key on your keyboard just before Windows starts to load. If done properly a Windows Advanced Options menu will appear. Select the Safe Mode option and press Enter.

    Perform the following actions in Safe Mode.
    • Double click combofix.exe and follow the prompts.
    • When finished, it will produce a log for you. Post that log and a new HijackThis log in your next reply
    Note: Do not mouseclick combofix's window while it's running as that may cause it to stall
     
  16. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Similar Threads - Programs
  1. Technoid1
    Replies:
    12
    Views:
    618
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/539318

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice