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No Sound After Installing Windows 7 Ultimate 32-Bit

Discussion in 'Windows 7' started by Tiggz, Jul 3, 2010.

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  1. Tiggz

    Tiggz Thread Starter

    Joined:
    Jul 3, 2010
    Messages:
    6
    Hi Everyone

    I Have a major problem thats been goin on for weeks now and i have no idea wat to do. I recently installed windows 7 ultimate 32-bit and for some strange reason my audio is not working, when i went to device manager i saw a yellow question beside mutimedia audio controller. I will list the description below of my model PLZ CAN SOMEONE HELP ME !!!!!
    I WILL PROVIDE MORE INFO IF NEEDED


    Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
    Language: English (Regional Setting: English)
    System Manufacturer: IBM
    System Model: 8189P6U
    BIOS: Phoenix FirstBios(tm) Desktop Pro Version 2.0 for IBM ThinkCentre.
    Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz, ~2.8GHz
    Memory: 512MB RAM
    Available OS Memory: 504MB RAM
    Page File: 574MB used, 952MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7600.16385 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No sound card was found. If one is expected, you should install a sound driver provided by the hardware manufacturer.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: Standard VGA Graphics Adapter
    Manufacturer: (Standard display types)
    Chip type: Intel(r)865G Graphics Chip Accelerated VGA BIOS
    DAC type: 8 bit
    Device Key: Enum\PCI\VEN_8086&DEV_2572&SUBSYS_02851014&REV_02
    Display Memory: n/a
    Dedicated Memory: n/a
    Shared Memory: n/a
    Current Mode: 800 x 600 (32 bit) (1Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model:
    Monitor Id:
    Native Mode:
    Output Type:
    Driver Name: vga
    Driver File Version: 6.01.7600.16385 (English)
    Driver Version: 6.1.7600.16385
    DDI Version: unknown
    Driver Model: unknown
    Driver Attributes: Final Retail
    Driver Date/Size: 7/13/2009 19:25:51, 10752 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B78E66-6632-11CF-A533-353FACC2CB35}
    Vendor ID: 0x8086
    Device ID: 0x2572
    SubSys ID: 0x02851014
    Revision ID: 0x0002
    Driver Strong Name: Unknown
    Rank Of Driver: Unknown
    Video Accel:
    Deinterlace Caps: n/a
    D3D9 Overlay: n/a
    DXVA-HD: n/a
    DDraw Status: Not Available
    D3D Status: Not Available
    AGP Status: Not Available

    -------------
    Sound Devices
    -------------
    Description:
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID:
    Manufacturer ID:
    Product ID:
    Type:
    Driver Name:
    Driver Version:
    Driver Attributes:
    WHQL Logo'd:
    Date and Size:
    Other Files:
    Driver Provider:
    HW Accel Level: Emulation Only
    Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x24D4
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    | Driver: usbhub.sys, 7/13/2009 19:52:09, 258560 bytes
    | Driver: usbd.sys, 7/13/2009 19:51:05, 5888 bytes

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + Standard PS/2 Keyboard
    | Matching Device ID: *pnp0303
    | Service: i8042prt
    | Driver: i8042prt.sys, 7/13/2009 19:11:24, 80896 bytes
    | Driver: kbdclass.sys, 7/13/2009 21:20:36, 42576 bytes
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | Driver: i8042prt.sys, 7/13/2009 19:11:24, 80896 bytes
    | Driver: kbdclass.sys, 7/13/2009 21:20:36, 42576 bytes
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x04B3, 0x3108
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    | Driver: mouhid.sys, 7/13/2009 19:45:08, 26112 bytes
    | Driver: mouclass.sys, 7/13/2009 21:20:44, 41552 bytes
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    | Driver: termdd.sys, 7/13/2009 21:19:10, 51776 bytes
    | Driver: sermouse.sys, 7/13/2009 19:45:08, 19968 bytes
    | Driver: mouclass.sys, 7/13/2009 21:20:44, 41552 bytes

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 31.0 GB
    Total Space: 38.1 GB
    File System: NTFS
    Model: IC35L040AVVN07-0 ATA Device

    Drive: D:
    Model: HL-DT-ST DVDRAM GSA-4082B ATA Device
    Driver: c:\windows\system32\drivers\cdrom.sys
     
  2. leroys1000

    leroys1000 Banned

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  3. Tiggz

    Tiggz Thread Starter

    Joined:
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    Messages:
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    I tried to install soundmax but its telling me that the audio files do not support your hardware. Note: if you uninstalled audio software without restarting your PC ,restart now,then run this setup again. I'm i doing something wrong
     
  4. leroys1000

    leroys1000 Banned

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    If you right click the device in device manager and click update driver,
    then let windows search automatically,what happens?
    Also make sure to extract the drivers before trying to install.
    Installers usually can't run from a zip file.
    For windows 7,just right click it and click extract all.
     
  5. Tiggz

    Tiggz Thread Starter

    Joined:
    Jul 3, 2010
    Messages:
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    I extract the files but when i right click the device in device manager and click update driver,then let windows search automatically. This is what it tells me now windows is unable to install your multimedia audio controller,windows could not find driver software for your device. If you knw the manufacturer of your device, you can visit its website and check the support for driver software. I'm so fed up right now but i'm not gonna give up tho, its been like three weeks with no audio.
     
  6. leroys1000

    leroys1000 Banned

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    Ok,try to run the installer from the extracted folder.
    I'll see if I can find something to properly identify the hardware.
     
  7. leroys1000

    leroys1000 Banned

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    Download this,the one without installer freeware version,to the desktop.
    http://www.gtopala.com/siw-download.html
    Run the program.
    Check under hardware/devices for the multimedia controller.
    Copy the info in the right pane and post it here.
     
  8. Tiggz

    Tiggz Thread Starter

    Joined:
    Jul 3, 2010
    Messages:
    6
    i hope this is what youre talking about !

    The drivers for this device are not installed. (Code 28)
    There is no driver selected for the device information set or element.
    To find a driver for this device, click Update Driver.
     
  9. leroys1000

    leroys1000 Banned

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    I was hoping there would be some device id info.
    You can keep that program or delete it.
    It isn't installed.
    OK,lets try this.
    Right click the device in device manager.
    Click properties.
    Click the details tab.
    In the dropdown,select hardware ID.
    Right click each id and click copy.
    Paste them here please.
     
  10. Tiggz

    Tiggz Thread Starter

    Joined:
    Jul 3, 2010
    Messages:
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    Here they are and thnx for keep replying & helping me,i appreciate it.

    PCI\VEN_1073&DEV_0010&SUBSYS_00101073&REV_02
    PCI\VEN_1073&DEV_0010&SUBSYS_00101073
    PCI\VEN_1073&DEV_0010&CC_040100
    PCI\VEN_1073&DEV_0010&CC_0401
     
  11. leroys1000

    leroys1000 Banned

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    I'm getting hits for an old yamaha sound card with drivers up to xp.
    We'll try a work around.
    Download the xp driver from here....
    http://www.yamahamultimedia.com/yec/helpcenter/customer/help_win/soundcard_Whelp.html
    Download it to your desktop.
    After the file has downloaded,right click it and click properties.
    Click the compatability tab.
    Set it to compatability for xp.
    Select run as administrator.
    On the general tab,click unblock.
    click apply/ok.
    Run the program.
    If this doesn't work.it may be time to find a cheap compatable sound card.
     
  12. DoubleHelix

    DoubleHelix Banned

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    24,388
    Go to Lenovo's website, and find the drivers for your laptop.
     
  13. leroys1000

    leroys1000 Banned

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    I have already been to leveno.
    The drivers only go to xp and say soundmax or audigy.
    That is why I posted the updated soundmax driver.
    It appears there may be an older yamaha card installed
    on this particular system.
    In any case,compatability is looking poor for windows 7
    on this model.
    That is why I want to try the workaround.
    If they can get it working,good deal.
     
  14. Tiggz

    Tiggz Thread Starter

    Joined:
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    Messages:
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    it told me that useDLL failed ..couldn't load SETINF.DLL
    I was wondering do you need two different partition for my computer because i only have windows 7 on it. It might sounds silly but if i remember correctly there were two different partition windows xp and a updated windows 7. This windows 7 is not compatible with alot a things and i don't remember the one i had before thats why its so hard to get the sound back.
     
  15. leroys1000

    leroys1000 Banned

    Joined:
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    No,don't need 2 partitions.
    Just what I was afraid of,compatability problem.
    I think what we are looking at here,is there is a pci sound card installed
    and the onboard audio is disabled.
    Are your speakers connected down by the pci slots or up higher
    at the motherboard connectors?

    If there is an old pci yamaha card in there,you might be able to remove it
    and reenable the onboard and try the soundmax drivers again.
    You would have to connect the speakers to the motherboard connector.
     
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