No sound after new monitor added.

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

nedbella

Thread Starter
Joined
Mar 3, 2008
Messages
48
Hi everyone.

Apologies if this is in the wrong spot, it's been a while since I've been here :oops:.

This morning I added a new monitor to my PC and now have no sound. From net searching I've seen some people have sound only if they plug headphones in. Same for me. Headphones give sound, but not speakers.

I'm using Windows 10 and sound was working no probs with old monitor.

The new one is a Kogan. Link below to website for details.
https://www.kogan.com/au/buy/kogan-27-led-monitor-sc/

I'm not tech savvy, so please be gentle. ;)

I updated the audio driver and still no sound. Any help is greatly appreciated.

Cheers
Nedbella
 

Xsage

Dave
Joined
Jan 8, 2016
Messages
289
I'm guessing you are using a HDMI connector?

This type of connector also carries audio - where other connectors do not.
I think Windows is picking up your new monitor as the default audio device.

Right click on the speaker Icon in the bottom left of your screen.
Select playback devices.
From the menu that pops up, click on "speakers" (or your usual audio device).
The click set as default from the bottom.
You should notice a green tick on the correct playback device.

Check your sound.

This is most likely the cause.
Hope it helps.
 
Joined
May 19, 2015
Messages
80
Hi,
Are you certain that your monitor has inbuilt speakers?
TRY THIS TRICK
BT NOTE: Most HDMI outputs on computers are video
only (there are some that carry audio but
not many)
[emoji736] [emoji736] Try locating your playback devices (on
Win7 right-click the sound icon in the
taskbar) and set HDMI as the default

Sent from my GT-S7580 using Tapatalk
 
Last edited:

nedbella

Thread Starter
Joined
Mar 3, 2008
Messages
48
Hi,
Are you certain that your monitor has inbuilt speakers?
TRY THIS TRICK
BT NOTE: Most HDMI outputs on computers are video
only (there are some that carry audio but
not many)
[emoji736] [emoji736] Try locating your playback devices (on
Win7 right-click the sound icon in the
taskbar) and set HDMI as the default

Sent from my GT-S7580 using Tapatalk

Hi there

Here are the specs from the website. I did as you suggested and still no sound. I've tried setting them on each one on the list and still no luck. Do the specs say it has built in speakers or not? Thanks for your reply.

Specifications

dimensions

Dimensions
65.0 x 45.2 x 22.0cm


VESA Wall Mount Pattern
100 x 100


Weight
6.2kg


display

Actual Contrast Ratio
1000:1(ANSI)(ANSI)


Brightness
200cd/m²


Computer Supported Resolutions
640x480 @ 60Hz, 800x600 @ 60Hz, 1024x768 @ 60Hz, 1280x1024 @ 60Hz, 1366x768 @ 60Hz, 1920x1080 @ 60Hz


Monitor Resolution
Full HD


Monitor Size
23" - 29"


Panel Manufacturer
BOE


Pixel/Dot Pitch
0.3114(H) x 0.3114(V)


Response Time
14ms


Size
27"


general

Connector
1 x VGA, 1 x DVI, 1 x HDMI


optical

Viewing/Filming Angle
178°/178°


outputs

3.5mm Stereo Audio
1


power

Input Voltage
AC 100~240V - 50/60 Hz
 

Xsage

Dave
Joined
Jan 8, 2016
Messages
289
Why do you have HDMI and VGA both going to and from the same source and monitor? I mean there is nothing wrong with it, it just doesn't serve any purpose as you can only use one or the other at any time.

As for the audio issue, it looks like you have the audio out from your PC going into the audio out of your monitor, which again serves no purpose.
Make sure the green port with the 3.5mm audio Jack goes into your speakers(if you have any)
 
Joined
May 19, 2015
Messages
80
HDMI and VGA serve the same purpose, remove VGA and use Only HDMI,
then your monitor do nt have inbuilt speaker (nt indicte in specifications above) .the only way to solve the Audio problm is by conncting your CPU to a outside sound system.
Use the audio jack port hole

Sent from my GT-S7580 using Tapatalk
 

nedbella

Thread Starter
Joined
Mar 3, 2008
Messages
48
Ok, I unplugged the VGA and the audio out cable. I'll look into some speakers. In the meantime, I'll just wear headphones until I get some. LOL.
Thank you so much for your help. It's much appreciated. (y)
 
Joined
May 19, 2015
Messages
80
NO NO
Nt that one ,thats amusic
Player ,you need aspeaker.eg amplifier,woofer or you cn connect to your home theater or tv,if its ahome computer

Sent from my GT-S7580 using Tapatalk
 

nedbella

Thread Starter
Joined
Mar 3, 2008
Messages
48
Then they are falsely advertising this because they say that it's for PC and Laptop. Ok, I'll keep looking. Thanks for replying.....again. You've helped so much. (y)
 

nedbella

Thread Starter
Joined
Mar 3, 2008
Messages
48
Ok men

Sent from my GT-S7580 using Tapatalk
I'm back, sorry for being a pest. I contacted the seller and asked them to confirm if it was for use as PC speakers and they said yes. Funnily enough it arrived by courier a few minutes after replying to their message. No surprise it doesn't work as speakers. So I wrote back and told them what happened and that they should change the description. I'll keep it as I can use it with my iPod or something. Anyway, I found this one ( see attachment ) and was wondering if you could tell me if this one is ok. Again, I'm sorry for being a pain in the butt. You've been awesome.
 

Attachments

Joined
May 19, 2015
Messages
80
Hi,
Dnt wory my men,look lets try connectng your pc wth speakers through bluetooth ,

What you need to dois turn bluetooth adaptor ON,"pc and on your speaker and pair the two.

Whn connectng you wil be able to listen to your soud



Step 2
Check if thea is ajack pin slots in new speakers,take aphoto and send


Sent from my GT-S7580 using Tapatalk
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

Top