NO sound device!! Please help!

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Thread Starter
Apr 7, 2008
Hi, I'm having problems with the sound on my computer. My speakers are working properly, but, my computer has no sound. Under Sound, Speech and Audio Devices/ under volume, I have no Audio Device. I try to run the sound recorder and it says 'Another application is recording audio. Stop recording with this other application and then try to record with Sound Recorder again' --- I have a built in sound card, and the computer recently had a new motherboard installed. I'm pretty good at working computers but, I'm not so good at how the inside of my computer works. Please if anyone could help that would be great!!! Here is my computer profile summary from Belarc Advisor. *I don't know if it's needed, but just in case.


Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Gateway 2000
3.07 gigahertz Intel Celeron D
16 kilobyte primary memory cache
512 kilobyte secondary memory cache
Main Circuit Board:
Board: Intel Corporation D915GAG AAC87709-303
Serial Number: BQAG55000919
Bus Clock: 66 megahertz
BIOS: Intel Corp. AG91510J.15A.0816.2005.0214.1818 02/14/2005
80.02 Gigabytes Usable Hard Drive Capacity
72.85 Gigabytes Hard Drive Free Space

3.5" format removeable media [Floppy drive]

WDC WD800EB-11DJF0 [Hard drive] (80.02 GB) -- drive 0

Memory Modules:

502 Megabytes Installed Memory

Slot 'J6H1' has 512 MB (serial number 0xF308AA59)
Slot 'J6H2' is Empty
Slot 'J6J1' is Empty
Slot 'J6J2' is Empty

Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 72.85 GB free
Network Drives
None detected

Users (mouse over user name for details)
local user accounts last logon
ERIC 4/7/2008 3:29:00 PM (admin)
Guest 4/7/2008 12:39:23 PM
MADISON 4/7/2008 4:32:36 PM (admin)
local system accounts
Administrator never (admin)
ASPNET never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
hp psc 1200 series on USB001
Microsoft XPS Document Writer on XPS
Standard floppy disk controller
Intel(R) 82801FB Ultra ATA Storage Controllers - 2651
Intel(R) 82801FB/FBM Ultra ATA Storage Controllers - 266F
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller]
None Detected
Bus Adapters:
ntel(R) 82801FB/FBM USB Universal Host Controller - 2658
Intel(R) 82801FB/FBM USB Universal Host Controller - 2659
Intel(R) 82801FB/FBM USB Universal Host Controller - 265A
Intel(R) 82801FB/FBM USB Universal Host Controller - 265B
Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C
Unimodem Half-Duplex Audio Device
56Kbps Internal Modem

1394 Net Adapter
USB Cable Modem 351000
primary Auto IP Address: / 21
Dhcp Server:
Physical Address: 00:1E:4C:AA:1C:27

Networking Dns Servers:
Other Devices:
OHCI Compliant IEEE 1394 Host Controller
hp psc 1200 series
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
USB Composite Device
USB Printing Support
USB Root Hub (5x)
psc 1200 (DOT4PRINT)
Virus Protection:
McAfee VirusScan Version 99.9.99
Realtime File Scanning On

All required security hotfixes (using the 03/11/2008 Microsoft Security Bulletin Summary) have been installed.

Software Versions (mouse over * for details, click * for location) [Back to Top]
Adobe Reader Version *
Arobas Music - Guitar Pro Version *
Banner Blue Software Incorporated - Microsoft Organization Chart Version 2,0,0,1016 *
Belarc, Inc. - Advisor Version 7.2x *
Cinematronics - 3D Pinball Version 5.1.2600.2180 *
Full Tilt Poker Version 4, 13, 34, 6 *
Hewlett-Packard - ICE 1.1 Version 1,2,0,38 *
Hewlett-Packard Co. - hp digital imaging - hp all-in-one series Version *
Hewlett-Packard Co. - hp digital imaging - hp all-in-one series Version *
Hewlett-Packard Company - HP Memories Disc Creator Software Version *
Hewlett-Packard hpotdd01 Version 1, 0, 0, 1 *
HP PML Version 6, 0, 0, 0 *
Hpi_Prnt Application Version *
LimeWire Version 1, 0, 0, 2 *
McAfee Integrated Security Platform Version 2,1,0,0 *
McAfee Personal Firewall Version *
McAfee Proxy Version 2,0,0,0 *
McAfee SecurityCenter Version 8,0,0,0 *
McAfee SecurityCenter Version 8,1,0,0 *
McAfee SiteAdvisor Version 2,5,0,0 *
McAfee SiteAdvisor Version 2,6,0,0 *
McAfee VirusScan API Version 12,1,0,0 *
McAfee VirusScan Version 12,0,0,0 *
McAfee, Inc. - VSCORE. *
Microsoft (r) Windows Script Host Version *
Microsoft Corporation - Clip Gallery 3.0 for Windows Version 3.0 *
Microsoft Corporation - Internet Explorer Version 7.00.6000.16608 *
Microsoft Corporation - Messenger Version 4.7.3001 * Microsoft Corporation - Messenger Version 8.5.1302 *
Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823 *
Microsoft Corporation - Windows Live installer Version 12.0.1471.1025 *
Microsoft Corporation - Windows Live Mail Version 12.0.1606 *
Microsoft Corporation - Windows Live Photo Gallery Version 12.0.1329 *
Microsoft Corporation - Windows Live Writer Version 12.0.1367.1128 *
Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Version 1.2.626.1 *
Microsoft Data Access Components Version 3.525.1117.0 *
Microsoft Excel Version 8.0a *
Microsoft Office Binder Version 8.0.3501 *
Microsoft Office Version 8.0.3512 *
Microsoft Outlook Version 8.0 *
Microsoft Outlook Version 8.02 *
Microsoft PowerPoint for Windows Version 8.0 *
Microsoft® .NET Framework Version 2.0.50727.1433 *
Microsoft® .NET Framework Version 3.0.4506.30 *
Microsoft® Access Version 8.0.4122 *
Microsoft® Find Fast Version 8.0 *
Microsoft® Schedule+ for Windows 95(TM) Version 7.5 *
Microsoft® Word for Windows® 97 Version 8.0 *
Mozilla Corporation - Firefox Version *
Sun Microsystems, Inc. - Java(TM) Platform SE 6 U5 Version * - BitComet Version 1.00 * - CometBrowser.exe Version 1.1 * - FlvPlayer Version 20070105 *


Thread Starter
Apr 7, 2008
It says it has no audio driver. All it says is audio codecs. I've tried installing drivers, but, I think I was installing the wrong ones.. I don't know. I've checked before and it says the computer detects no sound card, but, there is one built into the computer?!


Thread Starter
Apr 7, 2008
all of my volume and everything is grayed out. I can't activate sound at all.


Thread Starter
Apr 7, 2008
ok so I'm downloading what you said, and waiting.. . . . I'll post my results shortly. Thanks!


Thread Starter
Apr 7, 2008
:D:D:D:DThank you SO MUCH!!! Really, I'm retarded or something because that worked!!! I had a friend who was supposedly 'computer savvy' and downloaded a bunch of CRAP on my computer and couldn't fix this problem and it only took you a second! I REALLY APPRECIATE IT! Thanks again you're the best!
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