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No Sound Device

Discussion in 'Windows Vista' started by jnf, Nov 23, 2010.

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  1. jnf

    jnf Thread Starter

    Nov 23, 2010
    Hi, I have a Compaq Presario Notebook CQ61-214TU. I bought a PC Health Advisor Programme and ran the scan and it told me I had out of date drivers, so I downloaded the updates and now my computer is telling me that I have no sound device installed and I have no sound at all. How do I fix this problem?? Thanks
  2. RaytheBear


    Sep 13, 2010
    Try to see if you can Rollback the Sound Device drivers to it's previous state (Go to Control Panel, System, Device Manager and Double-click on your Sound Device, Driver Tab, and choose Rollback Driver.

    PS: You have to be very very carefull with these types of programs, they don't often hit or even get near the 100% mark for finding the exact drivers for your machine. Sometimes doing it the Old fashionned way i.e. going out and finding your own drivers by doing research is the best way.
  3. flavallee

    flavallee Trusted Advisor

    May 12, 2002
    First Name:
    Here is the support and software site for the Compaq Presario CQ61-214TU laptop. You should add and save this site to your browser favorites/bookmarks list so you can refer to it when needed.

    That laptop came with Windows Vista Home Premium SP1(32-bit) installed. Hopefully, you have since made the upgrade to SP2.

    Here is the site to the driver for the sound device in that laptop. Click the sp43288.exe link to download and save the file. After it's downloaded and saved, close all open windows. Double-click the saved file to install the sound driver. Restart your computer afterwards.


    Don't waste your money on cleaner/booster/optimizer/tuneup type programs and on driver/program scanner type programs. Besides the fact that they can damage programs and the operating system and can render your computer inoperable, they do nothing to improve speed or performance.

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