No Sound: Fried port? no driver? get new card?

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Mercenary Dude

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Dec 31, 2006
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27
I got a question for you all. My motherboard comes with 6 channel surround sound. it a ASUS P5NSLI and i have no sound playing. I have installed, uninstalled, and reinstalled the audio drivers from the cd that came with it many times. Nothing. I have tryed the drivers off the website but it would take an hour to download and im just not that patent for something i dont think will work. Under device manager it says i have all drivers installed but each time i reinstall it says i dont have to correct device. I dont know if i have a fried port, if im have a screwy install cd that has the wrong drivers on it. So I see i have two options. One: let you'll pipe in with this and thats and i go through them all and see what does(if any) and doesnt work. Two: Buy a cheap sound card just so i have sound on my computer. It doesnt have to be high end at all. just to play games and every once and awhile music Any one got any idea?
Merc
 
Joined
Feb 20, 1999
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51,022
Well, you need to go through all the basics--that is making sure the speakers are on they are plugged in. Make sure sound is not muted and speaker volume is turned up on the speakers and on the compute sound control. Are you sure the speakers work? Can you try them in another computer? Can you try other speakers in your computer. Those quickly would eliminate the basic and then you know its a computer issue.

That probably Realtek right? Are you sure you have the correct CD? I would definitely try downloading the drivers online because possibly a file on the CD is corrupted. Who knows--its a process of elimination, but I'd first go through the basics--make sure the computer is the problem.
 
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51,022
BTW--have you tried a System Restore? If this is recent, and it is a sound card driver issue, a restore to the point where you had sound would likely fix the problem.
 

Mercenary Dude

Thread Starter
Joined
Dec 31, 2006
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I've tryed speakers on several computers. They work. It says I have the drivers installed but doing the dxdiag under run, then clicking sound it says *No sound card was found. If one is expected, you should install a sound driver provided by the hardware manufacturer.* Under device manager and sound video and game controllers it reads:
Audio Codec
Legacy Audio Drivers
Legacy Video Capture Devices
Media Control Device
Video Codec

I havent tryed installing the drivers from the website yet but i'll try it. And as for the Realtek, I don't know. For system restore, this is a freshly build system. Built on Wednesday and never had sound then ither.
Thanks any one who has an idea,
Merc
 
Joined
Feb 20, 1999
Messages
51,022
Mercenary Dude said:
I've tryed speakers on several computers. They work. It says I have the drivers installed but doing the dxdiag under run, then clicking sound it says *No sound card was found. If one is expected, you should install a sound driver provided by the hardware manufacturer.* Under device manager and sound video and game controllers it reads:
Audio Codec
Legacy Audio Drivers
Legacy Video Capture Devices
Media Control Device
Video Codec

I havent tryed installing the drivers from the website yet but i'll try it. And as for the Realtek, I don't know. For system restore, this is a freshly build system. Built on Wednesday and never had sound then ither.
Thanks any one who has an idea,
Merc
Definitely sounds like a sound card issue--either drivers are bad or the sound card on the board is bad or possibly a conflict. You obviously have the correct CD if its a new build, so to eliminate possible corruption on the CD, download the driver from the web--if that doesn't work, I try taking out all hardware except the hard drive, the CD-ROM and video card and reinstall windows since its a new build, its no big deal to reinstall. After the reinstall, and of course installing the sound drivers again, if it still doesn't work--its probably bad sound if it never worked from the get go. Obviously, you could RMA the board, but on the other hand, if everything else works fine, you can get a decent sound card for $20 or $30 bucks which would be alot easier than the hassle of RMAing the board and doing the whole thing over--that's what I'd do.
 

Mercenary Dude

Thread Starter
Joined
Dec 31, 2006
Messages
27
I installed the drivers off the internet and it came up with the same message.
*this audio driver does not support your computer Hardware.*
"Note if you uninstalled audio software without restartingyour PC, restart now, then run this setup again*
I just dont think i got a good audio port. I'm trying to hold off throwing windows back on here cause i just finished putting 20gb of music on it from my bros laptop (through a 10 mb hub... ::shudder:: not fun) so i dont know how to reinstall without loosing everything i put on there already. But i will if i must. Any last suggestions for i blow this thing away?
Merc
 

Frank4d

Retired Trusted Advisor
Joined
Sep 10, 2006
Messages
9,126
Uninstall sound drivers, look in BIOS setup to make sure onboard sound is enabled and set "Reset ESCD Data" to enabled, save changes, boot.
 

Mercenary Dude

Thread Starter
Joined
Dec 31, 2006
Messages
27
I tryed reinstalling windows. didn't work. I looked under the bios for ESCD but couldn't find it. I'm out of ideas. what do i do? buy a cheap sound card just so i have sound? There is a Microcenter by my house aways, so I guess I could go pick something up from there. What would be a sound card i'm looking for? nothing extrem. I only have two small speakers. Any Ideas?
Merc
 
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