No sound from internal speakers on laptop headphones working?!

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mrtiddles101

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Sep 3, 2012
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Ive had my HP folio 13 Ultra book for a while now. I'm running on Windows 7 Home premium (64)
But a few days ago I found out the sund was not working. And for some reason the sound is working perfectly on my beats headphones
I have 2 Sound devices: IDT High Def CODEC (speakers and Headphones) and Communications headphones (IDT high def CODEC)
For Example: When you press the sound icon and you test the sound the green sound bar comes up but nothing comes out of the speakers. :mad:
Ive done the following: Trouble shooted, it found nothing , the sound is defiately on and ive tried updating the drive but its the latest. I really do not know why it is playing up.
Alright whats weird is it says it is working properly in the advanced settings?????!!!:eek:
Also when i play a song on itunes the green bar will go up and down like usual but the sound does not come out of the damn speakers. To make it more weird when I enable the Communications headphones and test them the sound comes out of the speakers and cuts out (since it is a test).i've phoned a friend of mine and he said that maybe the sound is stuck or locked on the headphones. He also thought that maybe the computer is computer is mixed up or confused with which audio device is what.
I have some pics in the microsoft word attachment
All help ppreciated!:)
 

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Joined
Jun 9, 2009
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I think you should configure IDT High Def CODEC (speakers and Headphones) by clicking on the configure button and make sure you adjust the volume levels there too.
 

mrtiddles101

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Joined
Sep 3, 2012
Messages
3
i've alredy tried that several time but it is still not working
thanks though
 
Joined
May 12, 2011
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First Name
Jim
If it's working on headphones and not the speakers, there are two probable causes. There is a driver issue or a hardware fault.

Assuming you have reinstalled the audio drivers and the status is OK in Device Manager, I'd suspect a hardware fault.
 
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