No Sound in WinXP

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NT4.0

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Joined
Aug 12, 2004
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137
hi,

i installed a clean version of Windows XP Home Edition but the system can't play sounds. in the Device Manager it said that C-Media AC97 Sound Device needed a driver. I found one and installed it but it did not help -- now it says "The Device Cannot Start [Code 10]". What can I do to enable sounds in my system?
 
Joined
Mar 8, 2004
Messages
7,794
That's an on board sound device. Are you using any add on sound card? This was a fresh install of XP what was on the system before? Where did you get the driver and did you get any sort of CD with the system that might contain the driver?
 

NT4.0

Thread Starter
Joined
Aug 12, 2004
Messages
137
what is an on board device? i guess the sound card came with the computer when i was buying it. the computer came with a preinstalled Windows XP and lots of other stuff that i did not need. when i was trying to set up a double boot and was changing active partitions, the system failed to load in the end. i tried to recover it but it did not help, so i found another installation CD and clean installed the system (there was no other options there). so i got the driver with my computer but after the clean installation all the drivers were deleted. no, they did not even supply a system installation CD, as you see:( all i got was a CD for monitor drivers, but not the sound card.

here is what is in my Device Manager under the "Sound, Video & Game Controllers" branch:

C-Media AC97 Audio Device (marked with an exclamation point as one with no driver and unable to work)

Audio Codecs
Legacy Audio Drivers
Legacy Video Capture Devices
Video Codecs

(these seem to be okay).
 
Joined
Jul 15, 2004
Messages
17
Is the sound card a Soundblaster? Last time I reformatted and installed XP (thanks MS for SP2), I went directly to Creative's website to get the drivers and ignored the OEM disk I had. Open up the machine and look at the card.
 

NT4.0

Thread Starter
Joined
Aug 12, 2004
Messages
137
how can i find out what sound card i have? i did open up the machine but i could not locate it (not enough experience). can i use testing software like Sandra Pro to find this out?
 
Joined
Mar 8, 2004
Messages
7,794
Onboard audio means that the sound is provided by a chip that is part of the motherboard rather than a separate sound card. You have already identified this as a C-Media AC97. I know that you've already installed a driver but in order to make sure that you have the right driver for this chip it's best to go either to the web site of your system or motherboard manufacturer. That way we can make sure that your problem just isn't the wrong driver.
 
Joined
Mar 3, 2000
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4,168
It sounds like you need to find out what motherboard you have and go to their site and download the right driver. Sandra may id the board for you.
 

NT4.0

Thread Starter
Joined
Aug 12, 2004
Messages
137
thank you guys, I finally found the drivers that worked! hallelujah :D
 
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