No sound, new laptop only 45 days old.

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twin2forlife

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Oct 21, 2018
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I recently bought my HP Pavilion for school, as of a few days ago I noticed I didn't have sound anymore? I have tried going to my control panel, device manager, and checking the sounds, I have made sure the volume is not on mute, device manager states that my volume, speakers, and headphones are working. I don't know what else to do! Any help would be appreciated!
 

twin2forlife

Thread Starter
Joined
Oct 21, 2018
Messages
3
Ok I tried that, now I feel like my pc is toast! I receive a message stating something to the effect of “we need to restart your pc” it gets to a black screen saying “preparing automatic repair” but is stuck on it. I’ve tried pressing f11 & now it’s stuck on a black screen saying “please wait” I feel so stuck & need to get my homework done!! Any other advice?

Thanks,
 

twin2forlife

Thread Starter
Joined
Oct 21, 2018
Messages
3
Thanks, I ended up restarting the whole thing, good news I’m back up & running plus I have sound back.

Thanks for the quick replies!

Best,
 
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