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No Sound on Computer

Discussion in 'Windows XP' started by Scott216, Jan 22, 2006.

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  1. Scott216

    Scott216 Thread Starter

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    Jan 22, 2006
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    I have a Dell Dimension 4300S with XP Home SP2. Recently the sound stopped working on all profiles. The sound is integrated in the mother board. Device manager refers to the sound 'card' as Intel 82801BA/BAM AC'97 Audio Controller.

    Here is what I tried already, but nothing worked.
    -Rebooted
    -Verified speakers work by plugging them into ipod
    -Plugged headphones into computer
    -Verified sound was not muted in sound control panel
    -Looked at device manager and verified drivers were up to data and there were no conflicts.
    -Checked for new drivers in device manager, windows reported that there were no newer drivers
    -Followed the instructions in this forum to show hidden device drivers.

    What else can I do?

    --Scott
     
  2. norton850

    norton850

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    Messages:
    7,794
    Verify sound is enabled in BIOS (no reason it shouldn't be but at this point...)
    If you haven't done so make sure in Control Panel proper sound device is selected
    Uninstall sound card in Device Manager and reboot.
     
  3. Scott216

    Scott216 Thread Starter

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    Jan 22, 2006
    Messages:
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    I checked the BIOS. Both the Sound setting and PC Speaker setting were set to ON.

    For what it's worth, when in windows I used cmd to get to the c: prompt. From there, when I type CTRL-G <ENTER> I get a beep from the speakers.

    --Scott
     
  4. frankjohn

    frankjohn

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    2,798
    Have you ran the board drivers? could be a bad sound chip?
     
  5. Sanguines

    Sanguines

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    Try to find a different driver - AC97 audio is notoriously problematic and will do exactly what you describe without apparent cause. I had to try 20+ drivers before I found one that would get my audio working before on an old rig I had. After that ordeal I bought a cheap 6 channel audio card for like 15 bucks and never had to deal with it again :)
     
  6. Scott216

    Scott216 Thread Starter

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    How do I test for a bad sound chip? I don't anything about running board drivers.

    If I had a bad sound chip, could I still get a beep when I type CTRL-G <ENTER> from the c: prompt.?

    --Scott
     
  7. Scott216

    Scott216 Thread Starter

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    I was thinking about getting a cheap sound card to solve the problem. Where would I find drivers to test?
     
  8. Sanguines

    Sanguines

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    Yes. The PC speaker is a little thing mounted inside your case, it looks like, well, a speaker for a car :p
     
  9. Sanguines

    Sanguines

    Joined:
    Jan 14, 2006
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    www.driverguide.com

    SN= driver2
    PW = all
     
  10. Scott216

    Scott216 Thread Starter

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    Messages:
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    I pulled a sound card of an old computer we had and this works okay.
     
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