no sound on computer

i have a Dell dimension 4800 with a soundmax integrated digital audio. The sound is no longer working on my computer. I tried the speakers on another computer and they work fine. Is there any way to fix this problem with the integrated audio?

 

Hi, I would like you to open device manager and see if your audio device has a driver installed.

You can open Device Manager by double-clicking on the System icon in Control Panel, and choosing the Device Manager tab. It is also accessible by right-clicking on My Computer, selecting Properties, and selecting the Device Manager tab.

 

Yes, soundmax digital audio is listed.

 

Lets get the obvious out of the way, are there any drivers in device manager with a big yellow ? mark next to it? If so please install the drivers on them.

 

No yellow marks, all the devices seem okay.

 

Try uninstalling the driver for your primary sound device in device manager then reinstall it.

 

I did everything that was suggested in this thread about: If I had no sound in my computer. I have no ! points on device managers I still reloaded the drivers, but still have no sound in any port of the computer nor do I hear any sounds at all. Someone told me it was my sound card- probably came loose, but looking inside I'm not sure what to look for to determine if it is indeed loose so I could snap it back in tightly. I tried to trace the sound plug in the rear to where it goes and see nothing, the plug is encased inside a metal frame and I don't see where it goes, I don't see where the sound card is Any suggestions?

 

In the BIOS there can be an audio setting. Not all BIOSs have this but it can't hurt to check.