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No sound...Well some sound...Help!

Discussion in 'Earlier Versions of Windows' started by loki50187, Feb 15, 2005.

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  1. loki50187

    loki50187 Thread Starter

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    I'm running win98. My sound is all messed up. I can hear the windows sounds.( ie. when you right click, hit the start bar, etc etc) It's when i play audio or video files in media player, and when playing games online like on yahoo that i hear nothing. I have no clue what to do. Any ideas. PLEASE HELP.....
     
  2. dr20

    dr20

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    Do you know what your sound card is? If not right click My Computer on the desktop then the Properties. From the System Properties box click the Device Manager tab. Scroll down to Sound, video and game controllers and expand the entry, it should tell you there. Also look and see if there's any yellow question marks in the Device Manager.
     
  3. loki50187

    loki50187 Thread Starter

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    Sound Blaster 16....it says the device is working properly....its so strange.
     
  4. dr20

    dr20

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  5. loki50187

    loki50187 Thread Starter

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    Dang! Nothing....If this helps...2 weeks ago my computer crashes...before it crashed everything was as perfect as it could be...so i managed to get everything back up except for this issue.
     
  6. dr20

    dr20

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    Hi I'm heading out for tonight, I"ll check back tomorrow but did you look to see if in the Mixer nothing is muted and the volume settings are up? Sometimes in a crash that can get affected. It can be found in the Control Panel by clicking on the Multimedia Icon, you'll see it on the top left, there's a Playback and a Recording button. Also make sure the Preferred device is set to your soundcard.
     
  7. jd_957

    jd_957 Banned

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  8. loki50187

    loki50187 Thread Starter

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    nothing is muted...preferred device is set...well this is going to be a challenge...thanks for the help...i'm not giving up yet..i will have sound again!!!!
     
  9. dr20

    dr20

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    Hi there's a few more things you can try:

    From Multimedia click the Devices tab and look for your card under Audio Devices. Right click the properties of your card and make sure "use audio features on this device" is checked. It should also tell you on top of the properties box if the driver for the card is installed and active.

    Also from Multimedia in both Playback and Recording go to Advanced Properties/Performance tabs and restore defaults to Hardware Acceleration (they're normally all the way to the right on full).

    Finally if that doesn't work go to the Start button > Run and type in:

    dxdiag

    Go through all the tabs and look for any problems in the notes section on the bottom. On the Sound tab do the TestDirectSound, see if you hear anything or if it gives any error messages. Do the same thing with the Music Tab.

    If none of those steps work you could have a hardware problem with the card itself. Is it an onboard device or a separate PCI card?
     
  10. Treasurerat

    Treasurerat

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    do you have a cat?.....dont laugh..had the same problem one time..stupid cat ate all of my speaker cables like dental floss.....had to cut /splice and solder the whole dang thing back together....so check your connections and cable's...even a slight puncture can cause you to lose sound
     
  11. loki50187

    loki50187 Thread Starter

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    Problem solved. I can't believe i didn't check sooner...I needed to update DirectX...Thats it...all that stress for somthing so simple...well thanks everyone...Oh and Treasurerat...don't laugh but i swear 2 years ago my cat destroyed my cables...it took me a month to figure the problem.
     
  12. Treasurerat

    Treasurerat

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    good work.....!
     
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