no sound

[ginnywinnieb]

Hi! I have a satellite pro 410cdt(old I know), and for some reason the sound on it quit. I have reinstalled the drivers and gone to toshiba and tried things on their forums. The sound driver on this system is es688 direct sound driver. There are not even system beeps being heard.
Help! Christmas present for someone.

 

[deuce]

It just went out for absolutely no reason? How long ago? Have you tried installing the latest drivers? Weird... you should still be getting POST beeps when you boot... thouse don't come from the sound card or audio chipset. What is status of the device in device manager?

 

[ginnywinnieb]

Hi! It says it is working fine. It did just quit. No beeps or anything. I am stumped. Any ideas

 

[deuce]

Well I think you got me stumped to... for now at least. Anybody have any ideas? I'll sleep on it and see if I can think of anything. Is this a desktop? Did you make sure the sound card was seated properly? No PCI bridge errors or anything? Have you installed new hardware lately? Did you check your IRQs? Maybe the sound card's one was stolen... however you should still be getting POST beeps... that is the part that has me stumped.

 

[ginnywinnieb]

This is a laptop. Toshiba 410cdt. I have tried everything that I can think of. I have tried my darndest to open it up to see if maybe the sound card had slipped, but to no avail.
I do appreciate your help.

 

[deuce]

Hummm... I figured it was a laptop. Well on a laptop the sound is onboard so can't come loose. Also no way to replace it if you tried. (I don't think so at least) Maybe because this is a laptop that is way the POST beeps are coming out of (or lack there of) the sound card. I don't work with laptops much so I couldn't tell you. Did you check your IRQs?

 

[ginnywinnieb]

Excuse my ignorance.............what are irq's

 

[Max19]

That's a pretty old laptop. Components in laptops generally do not last as long as components in desktops. Laptops are subject to far more physical stress. It's highly likely that the sound simply died, and you can't replace the chip or add a card.

 

[~Candy~]

Hi ginny,

Can you open the sound recorder (programs, accessories, entertainment, sound recorder) and find a wave file and attempt to play it? What happens? Error message or does the bar appear to move across and play the file?

Have you opened the volume control icon in the lower right hand corner to see if nothing is muted and the volume levels are up?

Another thought, is there a slider bar (or other button) for the volume control on the laptop itself?

 

[Randy48]

Have you tried going into Control Panel/System/Device Manager and removing the soundcard from the setup? If not, give it a try and reboot and if the machine doesnot "find new hardware" as it's coming up, go to add new hardware and reload the drivers. If this doesn't work, chances are your sound chip has "died"

 

[ginnywinnieb]

I just did what you suggested and it found new hardware, but I still cannot hear any sound. What now?

 

[~Candy~]

Ginny, just wanted to be sure you saw my posting above Randy's.....

 

[ginnywinnieb]

I tried your idea too. Nothing.

 

[~Candy~]

Alrighty, I hate to press on........but, can we clarify "nothing?"

Something must happen when you open the sound recorder, attempt to play a wave file.....

 

[ginnywinnieb]

I tried to play the wave file and it went across the screen like it was playing it, but again...............................NOTHING!