No text , blue screen, IE shutdown...please HELP

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backers

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May 16, 2012
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I have a Samsung all in 1 computer, model DP-U350.
For the last couple of weeks its been taking about 15 minutes to boot up, then last few days it gets as far as the desktop then just stops, so I can't run anything. I have to turn it off then on again a few times before it eventually gets working.
This morning when I finally was able to get on, I got a blue screen and it shut down & re-booted. This happened a few times, every time I tried to go on the internet (Firefox) Uninstalled Firefox, tried IE and got on ok, but as soon as I tried to search using Google, IE shut down! AVG search works fine!
I used Samsung Recovery to do a Basic Restore, but it didn't fix anything. I then decided to do a system restore to earlier date - but all the boxes are blank so I can't do it. All other screeens requiring input are blank as well!!
got no idea what to do next (BTW I'm using my laptop to write this!)

Help me please!
 

backers

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Joined
May 16, 2012
Messages
3
Have just tried to use Family Historian on my pc - no text in there either!! whats going on?
Also, have Word starter and excel starter on machine - nothing appearing on there either.
going to start pulling my hair out soon
 

backers

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Joined
May 16, 2012
Messages
3
just tried to use sfc /scannow and it says 'you must be an administrator running a console session in order to use the sfc utility.'
I am the administrator but what is a console session and how do I start one?
 
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