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No Thunderbird windows 10

Discussion in 'Web & Email' started by Blakes7, Apr 6, 2019.

  1. Blakes7

    Blakes7 Thread Starter

    Joined:
    Aug 4, 2006
    Messages:
    211
    Hi! I finally got my brother to get a new computer after 9 years. The computer is:
    AMD Ryzen 2200g
    Asus B450-A mother board
    8gb RAM
    Seagate Bara-Cuda 500gb
    I was installing windows 7, and it automatically upgraded to windows 10 pro. I've installed anti-virus and firefox. I install thunderbird, and when I click on it to open, it says it can't find the profiles file. I had backed up the profiles from his old computer and copied that to the folder. Then I get a message:

    Your Thunderbird profile cannot be loaded. It may be missing or inaccessible
    I dleted the profiloe file, and copied a Thunderbird folder I had copied that contains Crash reports, Pending Pings, and Profile folders as well as profiles.ini file and get the same message. I've downloaded 2 more thunderbirds---all the latest, uninstalled, and tried all these with the same results. What is going on? I never had a problem before with thunderbird. I've even tried backup-thunderbird program with bak file to restore the previous, but it restored, then when I click on thunderbird, I get the same message as above. any and all responses will be greatly appreciated. Thanks.
     
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