No User Names Showing at Windows Welcome Startup : Cannot choose a user to logon

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melissajane

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Apr 13, 2008
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Hi all,

I had to repair Windows XP Home from original disk because of a system 32 error.

Now when I start Windows on the welcome page it says "To begin, click your user name" but the right part of the screen where the users normally are is completely blank. There are no users to choose from.

I can run Safe Mode, so I have tried the following

1. In safe mode went to Control Panel>Users> and added a new user and checked the Administrator password was still the same (yes). This made no difference and blue logon screen still asked me to choose a user but had no users showing.

2. In safe mode Start>Run "Control Userpasswords2" and unchecked "Users must use a password on this computer". This has now created the error when I boot "Unable to log you on because of an account restriction". Then goes back to blue "To begin, click your user name" but no users.

3. Tried repairing Win XP AGAIN, but no difference.

Has anyone seen this problem before? I would so appreciate any input.
Thanks,
MJ
 
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