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No WiFi connection between Sony Bravia TV and Netgear

Discussion in 'Networking' started by KatieGie, Mar 27, 2016.

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  1. KatieGie

    KatieGie Thread Starter

    Joined:
    Mar 26, 2016
    Messages:
    2
    I have owned the sony tv for about 5 months now. It does automatic updates. Until recently I have been able to be connected to my wireless netgear router. A few days ago it has decided not to connect to the router. I have manually put in the SSID any other info it asked for but I'm far from a computer tech and don't honestly know what it wants from me. Does any one have any information on this issue with Sony TV. When I went online to search out information I found that the forums that had questions were quite old. If anyone has a simple step by step fix for this issue, please let me know. I miss my Netflix!!
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,180
    First Name:
    Wayne
    Do you have a PC connected , if so from a PC connected to the same router with wireless can we see an ipconfig /all please
    ------------------------------------------------------------------------
    ipconfig /all


    We would like to see the results from an ipconfig /all - post back the results in a reply here.

    If you cannot access the internet with this PC
    You will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
    Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.
    If you do not have another PC
    Do you have a phone connected to the internet - can you photograph the result and post the image in a reply
    Note: you will see entries named Tunnel adapter Teredo Tunneling Pseudo-Interface: we dont need to see that information - JUST the information above those entries​

    For Windows 8 or Windows 10
    To open a Cmd Prompt or an Administrator Cmd prompt from the Desktop.
    Use Windows + X Keys together and choose Command Prompt (Admin) from the list.
    Or Right click on the windows icon - bottom left hand side - A menu appears - choose Command Prompt (Admin)

    For windows version, XP, Vista, W7
    Hold the Windows key and press R
    Now type CMD
    Now press Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):​

    In the command prompt window that opens, type the following command:

    Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

    ipconfig /all > network.txt & network.txt

    It will export the results into notepad and then automatically open the notepad and display on your screen.

    Now all you need to do is copy and paste those results into a reply here
    to do that:
    From the notepad menu - choose Edit - Select all
    all the text will now be highlighted
    Next
    From the notepad menu - choose Edit - Copy
    Now go back to the forum - goto the reply and then right click in the reply box and paste the results.
    The results from the notepad should now appear in the forum reply.
    ------------------------------------------------------------------------
     
  3. KatieGie

    KatieGie Thread Starter

    Joined:
    Mar 26, 2016
    Messages:
    2
    Thank you so much for the help. I unplugged the tv from power and left it for a few minutes. When I plug back in it worked!!
     
  4. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,180
    First Name:
    Wayne
    excellent
     
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