No wireless connection via Vista WPA/2PSK and Belkin router

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Johnston1

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I have just installed a BelkinF5D7634-4A-H wireless router and cannot get a wireless connection with WPA2/PSK security. I could get this with my old router (Netgear). The laptop will connect wirelessly to the router, but not the internet, although the internet light is lit on the router. My neighbours can connect (when I entered the password) so this seems to be some sort of communication problem between my laptop and the internet or the router. I can get a wireless connection with WEP but do not want to use this as it is less secure. Currently I have disabled wireless and am using a wired connection. I have Vista Home operating system and, having searched the internet, this seems to be a common problem. However, I have not found a solution I can understand - I have very limited experience in this area. Can anyone help talk me through how to set this up in very simple terms? :confused:
 

Johnston1

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Well thanks. That's REALLY helpful. I did say I was a beginner. Obviously this forum is not for beginners!
 
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Hi:When you try to connect wirelessly any error msgs.
What encryption protocols does your router support?
I might go to your pc makers web site and download/install any current wireless adapter drivers that may be available there.Might be an adapter encryption issue.

Give us the adapter info from device manager,and I will try to look it up
And, finally,ALL forums welcome beginners :D
 

Johnston1

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Thank you Pedroguy,at least that is constructive and helpful. I'm such a beginner I don't know what an encryption protocol is but when setting up security on the router one of the options is WPA/PSK so I assume it does support it. There is no error message. When connecting wirelessly it says it is connected to the network, but I can only get a local connection i.e. to the router but not to the internet although the internet light is showing on the router. If I can find device manager, I'll let you know what it says!!
 
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Hi:Not to worry.
Here is how to access device manager.
Let’s take a look at the status of the network adapters

Device manager:

Hold the Windows key and press R, then type devmgmt.msc

Please respond to all the following steps.
1. Under Network adapters, please tell me all the devices listed.
2. Are there any devices under Network adapters that have a red x displayed?
3. Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed?
4. should be enabled and working properly.
5. If error code,what is it ?

From there,provide the make and device specific info that you will see under the general tab when you display the adapter.
Not all devices support the wide range of security protocols that are available on many current routers.
 

Johnston1

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Hi Pedroguy
Under Device Manager I have Atheros AR5005G Wireless Network Adapter and VIA Rhine II Fast Ethernet Adapter. I have gone into Device Manager via Windows System Advanced Settings and there is nothing displayed against them. Both say working.
 
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Hi;So here is what your adapter can support>

# Hardware encryption for the Wi-Fi Protected Access (WPA) and
IEEE 802.11i security specifications, provides Advanced Encryption
Standard (AES), Temporal Key Integrity Protocol (TKIP) and Wired
Equivalent Privacy (WEP) without performance degradation
So I would ,on your router,use WPA2 Personal which uses AES
or
WPA Personal which uses TKIP(I use this one )
Give both of these a try and see if we make any headway.
Also,have you gone to the pc makers web site and downloaded any more current drivers for your wireless adapter?
And that pretty much is the depth of my knowledge on the subject
 

Johnston1

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Apr 5, 2010
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Pedoguy,
Thank you for all your time and effort. I have tried WPA2 with AES. I will try the other one. Also someone else has suggested I download drivers so I will try that too.
 

Johnston1

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Hi Pedroguy
It's taken me a while to get round to it but I have finally searched for driver updates. There do not appear to be any. I am still connected via WEP 128. I would apprecialte any advice on just how secure or insecure is.

I have had no luck with Belkin -I have tried everything they suggest and still cannot connect Via WPA.

Any advice at all from yourself or others would be most welcome.
 
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