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Non-functioning printers

Discussion in 'Windows XP' started by mthumjdo, Mar 28, 2008.

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  1. mthumjdo

    mthumjdo Thread Starter

    Joined:
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    I have two Epson printers, an old Stylus 400 and a Stylus Photo RX620. They both work fine up to this morning. They will print every thing that comes up with the exception the have stopped printing any thing that I have of Corel WordPerfect 12. The window come us stating "preparing document" and nothing happens. This anomaly is driving me up a wall.
    mthumjdo
     
  2. ozrom1e

    ozrom1e

    Joined:
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    If you have the install disk or disks for Wordperfect 12 I would suggest running the setup and doing a repair of the installation of Wordperfect 12. If everything else works then it has to be Wordperfect 12 problem. You might even try calling Corel for tech support on this one they have all of the fixes that are available.
     
  3. mthumjdo

    mthumjdo Thread Starter

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    oz romie, I never thought about reinstalling Corel because about 2 hours earlier I printed out a recipe I had in a file and it printed ok. Then latet I tried getting another recipe and then the bottom fell out. I'll reinstall it tomorrow morning and let you know. Thanks for the quick response.
    mthumjdo
     
  4. mthumjdo

    mthumjdo Thread Starter

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    oz romie, I reinstalled Corel and the printer is working fine. Thanks for the assistance.
    mthumjdo
     
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