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Norman AntiVirus...

Discussion in 'Windows XP' started by The_Newbie, Feb 16, 2007.

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  1. The_Newbie

    The_Newbie Thread Starter

    Joined:
    Oct 4, 2004
    Messages:
    199
    Hi.. I cant seem to uinstall norman antivirus for some reason ?? I run the uinstaller and nothing happens.. it says its removing the files and so on but nothing really happens.. And the computer has been slowing down since i installed it .. Are the other problems too in the HJt log i should fix?


    Logfile of HijackThis v1.99.1
    Scan saved at 12:15:56, on 16.02.2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16414)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\ATKKBService.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Programfiler\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\ALCWZRD.EXE
    C:\WINDOWS\System32\LVCOMSX.EXE
    C:\WINDOWS\SOUNDMAN.EXE
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Programfiler\MSN Messenger\usnsvc.exe
    C:\Programfiler\Mozilla Firefox\firefox.exe
    C:\Programfiler\Windows Media Player\wmplayer.exe
    C:\Programfiler\Internet Download Manager\IDMan.exe
    c:\progra~1\intern~1\iexplore.exe
    C:\Programfiler\Internet Explorer\IEXPLORE.EXE
    C:\WINDOWS\System32\imapi.exe
    C:\Documents and Settings\HeMii\Mine dokumenter\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.no/0SENBNO/SAOS01?FORM=TOOLBR
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.no/0SENBNO/SAOS01?FORM=TOOLBR
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.no/0SENBNO/SAOS01?FORM=TOOLBR
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koblinger
    R3 - URLSearchHook: (no name) - {81691F6E-8989-8775-D6AB-D928E77730CE} - (no file)
    O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Programfiler\Internet Download Manager\IDMIECC.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programfiler\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Programfiler\BitComet\tools\BitCometBHO.dll
    O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programfiler\google\googletoolbar1.dll (file missing)
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programfiler\google\googletoolbar1.dll (file missing)
    O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\System32\LVCOMSX.EXE
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
    O4 - HKLM\..\Run: [ATOMSOAPDATEPLAN] C:\Documents and Settings\All Users\Programdata\Copy Second Atom Soap\32This.exe
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [IDMan] C:\Programfiler\Internet Download Manager\IDMan.exe /onboot
    O4 - HKCU\..\Run: [Rule four] C:\DOCUME~1\HeMii\PROGRA~1\STUPID~1\Boldnamemags.exe
    O8 - Extra context menu item: Download all links using BitComet - res://C:\Programfiler\BitComet\BitComet.exe/AddAllLink.htm
    O8 - Extra context menu item: Download All Links with IDM - C:\Programfiler\Internet Download Manager\IEGetAll.htm
    O8 - Extra context menu item: Download all videos using BitComet - res://C:\Programfiler\BitComet\BitComet.exe/AddVideo.htm
    O8 - Extra context menu item: Download link using &BitComet - res://C:\Programfiler\BitComet\BitComet.exe/AddLink.htm
    O8 - Extra context menu item: Download with IDM - C:\Programfiler\Internet Download Manager\IEExt.htm
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programfiler\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programfiler\Messenger\msmsgs.exe
    O10 - Unknown file in Winsock LSP: c:\windows\system32\idmmbc.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\idmmbc.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\idmmbc.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\idmmbc.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\idmmbc.dll
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab53083.cab
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: ATK Keyboard Service (ATKKeyboardService) - ASUSTeK COMPUTER INC. - C:\WINDOWS\ATKKBService.exe
    O23 - Service: Google Updater Service (gusvc) - Unknown owner - C:\Programfiler\Google\Common\Google Updater\GoogleUpdaterService.exe (file missing)
    O23 - Service: Norman API-hooking helper (NipSvc) - Unknown owner - C:\Norman\Nvc\BIN\nipsvc.exe (file missing)
    O23 - Service: Norman ZANDA - Unknown owner - C:\Norman\Bin\Zanda.exe (file missing)
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: Spyware Terminator Clam Service (sp_clamsrv) - Unknown owner - C:\Programfiler\WinClamAVShield\sp_clamsrv.exe (file missing)
    O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Programfiler\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
     
  2. bonk

    bonk Banned

    Joined:
    Sep 8, 2005
    Messages:
    11,097
    What Anti-Virus did you have before if any?
     
  3. The_Newbie

    The_Newbie Thread Starter

    Joined:
    Oct 4, 2004
    Messages:
    199
    Kaspersky i think..
     
  4. bonk

    bonk Banned

    Joined:
    Sep 8, 2005
    Messages:
    11,097
    I would get some protection

    This is a free one I would install it and do a update and a full scan

    Then post a new HijackThis log for a Log Expert to look at.

    AVG 7 (Update before Scanning)
     
  5. The_Newbie

    The_Newbie Thread Starter

    Joined:
    Oct 4, 2004
    Messages:
    199
    It didnt find anything ..


    Logfile of HijackThis v1.99.1
    Scan saved at 19:29:59, on 16.02.2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16414)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\ATKKBService.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    C:\Programfiler\Fellesfiler\Authentium\AntiVirus\dvpapi.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Programfiler\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\ALCWZRD.EXE
    C:\WINDOWS\System32\LVCOMSX.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Programfiler\Uniblue\Registry Booster\RegistryBooster.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Programfiler\Windows Media Player\wmplayer.exe
    C:\Programfiler\Mozilla Firefox\firefox.exe
    C:\Documents and Settings\HeMii\Mine dokumenter\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.no/0SENBNO/SAOS01?FORM=TOOLBR
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.no/0SENBNO/SAOS01?FORM=TOOLBR
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.no/0SENBNO/SAOS01?FORM=TOOLBR
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koblinger
    R3 - URLSearchHook: (no name) - {81691F6E-8989-8775-D6AB-D928E77730CE} - (no file)
    O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Programfiler\Internet Download Manager\IDMIECC.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programfiler\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Programfiler\BitComet\tools\BitCometBHO.dll
    O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)
    O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\System32\LVCOMSX.EXE
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Uniblue Registry Booster] C:\Programfiler\Uniblue\Registry Booster\RegistryBooster.exe /S
    O4 - HKCU\..\Run: [IDMan] C:\Programfiler\Internet Download Manager\IDMan.exe /onboot
    O8 - Extra context menu item: Download all links using BitComet - res://C:\Programfiler\BitComet\BitComet.exe/AddAllLink.htm
    O8 - Extra context menu item: Download All Links with IDM - C:\Programfiler\Internet Download Manager\IEGetAll.htm
    O8 - Extra context menu item: Download all videos using BitComet - res://C:\Programfiler\BitComet\BitComet.exe/AddVideo.htm
    O8 - Extra context menu item: Download link using &BitComet - res://C:\Programfiler\BitComet\BitComet.exe/AddLink.htm
    O8 - Extra context menu item: Download with IDM - C:\Programfiler\Internet Download Manager\IEExt.htm
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programfiler\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programfiler\Messenger\msmsgs.exe
    O10 - Unknown file in Winsock LSP: c:\windows\system32\idmmbc.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\idmmbc.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\idmmbc.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\idmmbc.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\idmmbc.dll
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab53083.cab
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: ATK Keyboard Service (ATKKeyboardService) - ASUSTeK COMPUTER INC. - C:\WINDOWS\ATKKBService.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Programfiler\Fellesfiler\Authentium\AntiVirus\dvpapi.exe
    O23 - Service: Google Updater Service (gusvc) - Unknown owner - C:\Programfiler\Google\Common\Google Updater\GoogleUpdaterService.exe (file missing)
    O23 - Service: Norman API-hooking helper (NipSvc) - Unknown owner - C:\Norman\Nvc\BIN\nipsvc.exe (file missing)
    O23 - Service: Norman ZANDA - Unknown owner - C:\Norman\Bin\Zanda.exe (file missing)
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: Spyware Terminator Clam Service (sp_clamsrv) - Unknown owner - C:\Programfiler\WinClamAVShield\sp_clamsrv.exe (file missing)
    O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Programfiler\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
     
  6. The_Newbie

    The_Newbie Thread Starter

    Joined:
    Oct 4, 2004
    Messages:
    199
  7. golferbob

    golferbob

    Joined:
    May 18, 2004
    Messages:
    3,895
  8. Sponsor

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