Nortan 360 backup help

I installed Nortan 360 on my Win. 7 Laptop awhile ago and until now I have never used the Backup Assistant. When I was done setting everything up (Choosing what to back up etc.) I clicked on the submit button or what ever it was. And it loaded everything up. But once it was done with that I went back to the "Command Center" (Home Screen) and it said that my computer was unsecured, because the backup assistant was not completed successfully, I tryed to re-run the backup assistant and after that whole process was done it still said that the backup was not completed successfully. Me being someone who cannot look at "Your computer is not protected!" every time I logged in just turned off the backup assistant through Nortan, and that made Nortan go back to secure. I do want to backup my files, so I was wondering if anyone had dealt with this situation before, or could help me. Thanks -Chris