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norton 2007 giving problem while loading

Discussion in 'Windows XP' started by holloman1978, Jun 30, 2007.

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  1. holloman1978

    holloman1978 Thread Starter

    Joined:
    Jun 30, 2007
    Messages:
    3
    I have a 2 problems:
    1) Each time I try to load Norton scan service, it close down by saying : Norton has occured an internal problem"

    2) Save and restore service could not connect to internet.

    With both cases I am connected to internet...

    Please help!!!
     
  2. ozrom1e

    ozrom1e

    Joined:
    May 15, 2006
    Messages:
    11,849
    Welcome to TSG....

    Try this and after finsihed reboot and try to re-install new version

    How to Fully Remove Norton 2004 and newer
    The newest release from Symantec – Please read and select the version for your operating system from the following page::

    http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

    Owner had Norton 2004, which had expired. I uninstalled it using Add / Remove programs and Norton's SymRT [removal tool].

    Run regedit and navigate to:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center

    Make sure firewalldisablenotify and override are set to 0

    Look under Monitoring for any Symantec entries -- if there is anything other than a default 0 value in the right pane delete them.
     
  3. holloman1978

    holloman1978 Thread Starter

    Joined:
    Jun 30, 2007
    Messages:
    3
    I have already tried remving it but each time i install it again it doesnt ask me for CD key installtion directly install the s/w and show me how many days are left.
     
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