1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Norton 360 backup file name issue

Discussion in 'Business Applications' started by Johnno123, Oct 13, 2008.

Thread Status:
Not open for further replies.
  1. Johnno123

    Johnno123 Thread Starter

    Sep 30, 2008
    I have used the Norton 360 Version 2 backup to an external drive and the backup files on the external drive no longer have their original file names. The file names have been replaced with 31 digit number and letters file names.

    This isn't how my previous version of Norton backed up.
  2. Elvandil


    Aug 1, 2003
    If Norton doesn't recognize the files as being backup files, or the file endings have changed, the drive file system may be corrupt.

    It's also possible that some sort of automatic naming of files was turned on.
  3. Michael York

    Michael York

    Nov 7, 2007
    Hi Johnno,

    This is Mike from the Norton Authorized Support Team.

    In version 2 of Norton 360, Symantec changed the file naming convention to an encrypted format for better security. Your files are still on the backup medium you used, and you can still view the names as they are by opening Norton 260 2.x, select "Restore Files," click on the "Search" button and you will then see the files you have backed up.

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/758621

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice