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Norton Anti-Virus 2004 quirks

Discussion in 'All Other Software' started by ArtVandalay, Apr 18, 2004.

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  1. ArtVandalay

    ArtVandalay Thread Starter

    Joined:
    Aug 25, 2003
    Messages:
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    I am running NAV 2004 Professional on Windows XP Pro. Every 2 weeks or so (on average) not only do I find the Auto-Protect and automatic e-mail scanning features turned off, but I also cannot re-enable them. I inevitably find myself uninstalling/reinstalling the entire program, which is getting to be a pain.
    I can find no recurring reason behind this - sometimes it happens, apparently, as a result of running a registry cleaner or a PC diagnostic, other times, for no obvious reason.
    I was wondering if anyone else has this strange problem.
     
  2. snooker

    snooker

    Joined:
    Sep 22, 2002
    Messages:
    438
    Hi.... I had the same problem with Norton Anti-Virus 2004 ... I found out it was because i added a new sound card ( sound Blaster )... Norton already knows about this problem ... Did you by chance just installed a new card ??? There seem to be a problem with Sound Blaster Audigy 2 ZS sound card and Norton ... I have try everything they ( Sound Blaster and Norton ) recommended and still couldn't fix the problem ... So i just ended up removing Norton and install this here below , its free for a year services

    http://www.my-etrust.com/microsoft/
     
  3. ArtVandalay

    ArtVandalay Thread Starter

    Joined:
    Aug 25, 2003
    Messages:
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    My sound card (Creative SB Live) is the one that came with my system.....I have looked for patterns and have yet to notice any - it just seems that the auto-protect features will randomly turn themselves off. It wouldn't be so bad if I didn't have to go through the uninstall/reinstall routine every time.

    The reason I even put up with this is that NAV 2004 (which I tried reluctantly) detected and removed a virus and a trojan horse that went undetected by McAfee, Panda, and PC-cillin. I have used Norton in the past and it usually led to performance degradation, although this is not the case now - just this annoyance with the auto-protection.

    I will certainly look into the program from the link you provided (Thanks)
     
  4. Ichimaniwin

    Ichimaniwin

    Joined:
    Apr 17, 2004
    Messages:
    3
    I'm also using Norton 2004 and occasionally have this problem. It seems to occur when my machine freezes and I can't get CTL+ALT+DEL to work so I end up shutting it down cold.
    I have tried restarting several times in a row but all to no avail....still no Norton.
    I have discovered that by reverting my harddrive to a point before this occurred, I can get Norton back to working. This may be worth a try rather than re-installing every time...
     
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