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norton antivirus closes immediately after opening

Discussion in 'Virus & Other Malware Removal' started by Niki999, Nov 11, 2003.

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  1. Niki999

    Niki999 Thread Starter

    Joined:
    Nov 11, 2003
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    :confused: i know i had the blaster virus (or that's what Dell tells me anyway...). So, I downloaded the patch for it and installed it, and then tried to run Norton Antivirus full system scan and about 3 seconds after it opens, it disappears. Same thing if I try to run Live Update.
    I was able to do a full system scan in safe mode, and the system came up clean, but I still can't run the Live Update in regular mode. HELP! :eek:

    I'm on XP, using Norton Antivirus Professional Edition 2004.
     
  2. Piringa

    Piringa

    Joined:
    Sep 18, 2002
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    Do the cntrl, alt, delete command to open the task manager then go to aplications and see if its still runing. If it's not there, then check the processes tab to see if its runing. If its not runing at all then maybe you should uninstall and reinstall then after do the patch. If it happens again then its gonna be a registry that some virus or malicious code has added or modified. Im not an expert but tricks like that are always pulled by means of altering the registry.

    PS...MAKE SURE TO RESTART AFTER UNINSTALLING AND BETWEENING INSTALLING THE PROGRAM AGAIN AND PATCH.
     
  3. Niki999

    Niki999 Thread Starter

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    thanks for the info....

    if the registry is corrupt, how can i fix that?
     
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