1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

norton antivirus definitions

Discussion in 'All Other Software' started by max 8, Dec 2, 2001.

Thread Status:
Not open for further replies.
Advertisement
  1. max 8

    max 8 Thread Starter

    Joined:
    Dec 2, 2001
    Messages:
    571
    hi. I hope someone can help me with my problems.
    no matter how many times i run live update, it still says that i'm using virus definitions dated 7/12/99.
    Can somebody please help me?
    Thanks in advance.
     
  2. angel

    angel

    Joined:
    Dec 2, 1998
    Messages:
    2,736
    What version are you using?

    Do you ever see any errors during LiveUpdate?
    You see the list of updates, watch them download, and then install?

    I'd like to find out what causing your problem but you can also try downloading the file from <a href="http://www.symantec.com/avcenter/defs.download.html">here</a>.
     
  3. eddie5659

    eddie5659 Moderator Malware Specialist

    Joined:
    Mar 19, 2001
    Messages:
    35,992
  4. max 8

    max 8 Thread Starter

    Joined:
    Dec 2, 2001
    Messages:
    571
    thanks for the quick response.
    I have norton AV 5.0.
    I'm able to d/l all the updates without a problem and load them.
    But it still shows 7/12/99.
    I'm still trying to find my live update version.
     
  5. angel

    angel

    Joined:
    Dec 2, 1998
    Messages:
    2,736
    Here's a long shot because I'm not sure how it really checks for updates, but is the date on your computer correct?
     
  6. eddie5659

    eddie5659 Moderator Malware Specialist

    Joined:
    Mar 19, 2001
    Messages:
    35,992
    Okay

    You have SystemWorks with Norton AntiVirus 2002 8.x for Windows 2000/NT/Me/98/XP.

    Well, I have found this

    http://service2.symantec.com/SUPPOR..._solve_lu.html&sone=nav_2002_tasks.html&tpre=

    And it says:

    I know that you say they are being downloaded ok, but they're not being installed correctly. This may due to the LiveUpdate.

    Regards

    eddie
     
  7. max 8

    max 8 Thread Starter

    Joined:
    Dec 2, 2001
    Messages:
    571
    Angel, the date on my computer is correct.
    Eddie 5659, I'm running NAV 5.0 w/ win 98SE.
    not sure if it makes a difference.
     
  8. eddie5659

    eddie5659 Moderator Malware Specialist

    Joined:
    Mar 19, 2001
    Messages:
    35,992
    I know you are. Its part of System Works.

    Going to Norton's site, they don't seem to have Norton AV 5 on its own. They have 7 on its own, but then you may have an older copy.

    Its Probably being packaged into System works now. The fix will still work, its the same for most versions.

    eddie
     
  9. max 8

    max 8 Thread Starter

    Joined:
    Dec 2, 2001
    Messages:
    571
    thanks. i'll try it.
     
  10. TonyKlein

    TonyKlein Malware Specialist

    Joined:
    Aug 26, 2001
    Messages:
    10,392
  11. max 8

    max 8 Thread Starter

    Joined:
    Dec 2, 2001
    Messages:
    571
    Thanks Tony. I'll try that.
    I keep downloading the same files but nothing happens. It's worth a try.
     
  12. max 8

    max 8 Thread Starter

    Joined:
    Dec 2, 2001
    Messages:
    571
    It's no use guys.
    I end up dpwnloading the same file over and over again.
    I've downloaded it over 10X now.
    Anything else you can suggest?
     
  13. eddie5659

    eddie5659 Moderator Malware Specialist

    Joined:
    Mar 19, 2001
    Messages:
    35,992
    And that's with the updated LiveUpdate? hmmmmm....

    The one that Tony gave was in depth. Did you go as far as uninstalling Norton?

    eddie
     
  14. max 8

    max 8 Thread Starter

    Joined:
    Dec 2, 2001
    Messages:
    571
    Isn't NAV one of the more difficult programs to uninstall since it leaves a lot of unwanted files behind?
    Isn't it bad for my system?
    If it isn't then I'll try it.
    Thanks again.
     
  15. eddie5659

    eddie5659 Moderator Malware Specialist

    Joined:
    Mar 19, 2001
    Messages:
    35,992
    Hiya

    As for the uninstalling and the removing of unwanted files, you're just doing what Tony's link said. It says to Delete the \VirusDefs folder. Have you not tried his link yet? Completly uninstalling it isn't what you will be doing here.

    if it still dosen't work after Tony's link, then we'll think about uninstalling fully.

    Regards

    eddie
     
  16. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Similar Threads - norton antivirus definitions
  1. bergy37
    Replies:
    1
    Views:
    230
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/60480

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice