Norton Antivirus Detecting/Quarantining Trojan Horse Daily

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mtparness

Thread Starter
Joined
Dec 9, 2006
Messages
98
I'm running Windows XP on a Dell Latitude D830 and have received several notifications over the last few days that Norton Antivirus is detecting and quarantining a Trojan horse. Each time, the file has a different name, but it seems likely to me (though I have very little knowledge about viruses and the like) that it is the same thing in multiple locations.

Here is the Norton Antivirus log from today:
Scan type: Scheduled Scan
Event: Virus Found!
Virus name: Trojan Horse
File: C:\Documents and Settings\Michal\Application Data\Sun\Java\Deployment\cache\6.0\33\2938ae1-6ce3ae3d>>dev/s/AdgredY.class
Location: Quarantine
Computer: GOLDMANLAP
User: Michal
Action taken: Clean failed : Quarantine succeeded :
Date found: Mon May 03 19:11:10 2010

Attached is a word file containing an image of the entire virus history from Norton Antivirus, (which I just looked at now and am pretty shocked by, since I don't think I got any notifications about the file it was ignoring for a while).


Here is my HijackThis log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:49:45 PM, on 5/3/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\lxeccoms.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\StacSV.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\tbh\monitor\bin\tbhMonitor.exe
c:\Program Files\tbh\base\bin\tbhDaemon.exe
C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe
C:\Program Files\Wave Systems Corp\SecureUpgrade.exe
C:\WINDOWS\system32\KADxMain.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\NavNT\vptray.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\tbh\base\bin\tbhSystray.exe
C:\Program Files\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe
C:\Program Files\Lexmark Pro800-Pro900 Series\lxecmon.exe
C:\Program Files\Lexmark Pro800-Pro900 Series\ezprint.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Documents and Settings\Michal\Application Data\DesktopAssistant\DA.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosAVRC.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosOBEX.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosBtProc.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\PROGRA~1\MICROS~2\Office12\OUTLOOK.EXE
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=3080118
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=3080118
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: (no name) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - (no file)
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.4723.1820\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O2 - BHO: Lexmark Printable Web - {D2C5E510-BE6D-42CC-9F61-E4F939078474} - C:\Program Files\Lexmark Printable Web\bho.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [WavXMgr] C:\Program Files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe
O4 - HKLM\..\Run: [SecureUpgrade] C:\Program Files\Wave Systems Corp\SecureUpgrade.exe
O4 - HKLM\..\Run: [KADxMain] C:\WINDOWS\system32\KADxMain.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [Acrobat Speed Launch] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\acrobat_sl.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [BuildBU] c:\dell\bldbubg.exe
O4 - HKLM\..\Run: [Acrobat Synchronizer] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AdobeCollabSync.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [tbhSystray] C:\Program Files\tbh\base\bin\tbhSystray.exe
O4 - HKLM\..\Run: [ITSecMng] %ProgramFiles%\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe /START
O4 - HKLM\..\Run: [lxecmon.exe] "C:\Program Files\Lexmark Pro800-Pro900 Series\lxecmon.exe"
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark Pro800-Pro900 Series\ezprint.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [DA] C:\Documents and Settings\Michal\Application Data\DesktopAssistant\DA.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: V CAST Media Monitor.lnk = C:\Program Files\V CAST Media Manager\MEMonitor.exe
O4 - Global Startup: Bluetooth Manager.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: &Dictionary - http://files.db3nf.com/scripts/ie.htm
O8 - Extra context menu item: &Encyclopedia - http://files.db3nf.com/scripts/ie-e.htm
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1851174C-97BD-4217-A0CC-E908F60D5B7A} (Hewlett-Packard Online Support Services) - http://h20364.www2.hp.com/CSMWeb/Customer/cabs/HPISDataManager.CAB
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1201049259811
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {FC6703A7-5B7E-4f58-BE6D-2693AA3906AE} (HP Content Update) - http://h30299.www3.hp.com/ediags/hpnar/en/app/17/install/gtdownhp.cab?1,0,0,94
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL,avgrsstx.dll C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O20 - Winlogon Notify: gemsafe - C:\Program Files\Gemplus\GemSafe Libraries\BIN\WLEventNotify.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Broadcom ASF IP and SMBIOS Mailbox Monitor (ASFIPmon) - Broadcom Corporation - C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktopManager.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: lxecCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxecserv.exe
O23 - Service: lxec_device - - C:\WINDOWS\system32\lxeccoms.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: SecureStorageService - Wave Systems Corp. - C:\Program Files\Wave Systems Corp\Secure Storage Manager\SecureStorageService.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Program Files\SigmaTel\C-Major Audio\WDM\StacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: The Browser Highlighter Monitor (tbhMonitor.exe) - Unknown owner - C:\Program Files\tbh\monitor\bin\tbhMonitor.exe
O23 - Service: NTRU TSS v1.2.1.25 TCS (tcsd_win32.exe) - Unknown owner - C:\Program Files\NTRU Cryptosystems\NTRU TCG Software Stack\bin\tcsd_win32.exe
O23 - Service: TdmService - Wave Systems Corp. - C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: WaveEnrollmentService - Wave Systems Corp. - C:\Program Files\Wave Systems Corp\Authentication Manager\WaveEnrollmentService.exe

--
End of file - 18044 bytes


Let me know if there is any other information you need to be able to help me. Thanks in advance for your time and help.
 

Attachments

mtparness

Thread Starter
Joined
Dec 9, 2006
Messages
98
Bump. Please help me rid my computer of this infection.

Also, it looks like you might not be able to look at the Norton image I linked to this post, so I'll tell you the gist of it.
In my virus history, i have 7 occasions where it detected AP1.htm, which it calls Downloader. For action taken each time it says "Left alone." This worries me.

Then there is:
vmain.class / trojan horse / file;compressed file / quarantined
43e0867f-3e898504/ compressed file/ quarantine
dev/s/AdgredY.class/ trojan horse/ file;compressed file/ quarantined
2938ae1-6ce3ae3d/ compressed file/ quarantined

Original location for all of these is either this or a subfolder of this: C:\Documents and Settings\Michal\Application Data\Sun\Java\Deployment\cache\6.0\
 

NeonFx

Malware Specialist
Joined
Oct 22, 2008
Messages
4,811
Hello there :cool: Welcome to the TSG Forums.
My name is NeonFx. I'll be glad to help you with your computer problems. Logs can take some time to research, so please be patient with me.


Please note the following:
  • The fixes are specific to your problem and should only be used on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clean. Absence of symptoms does not necessarily mean that the system is completely clean.
  • It's often worth reading through these instructions and printing them for ease of reference. I may ask you to boot into Safe Mode where you will be unable to follow my instructions online.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.



It's possible that you're visiting a particular website that keeps trying to infect your system but can't because Norton catches it. Does this sound like a possibility to you?


Step 1

Download OTS to your Desktop

  • Close ALL OTHER PROGRAMS.
  • Double-click on OTS.exe to start the program.
  • Check the box that says Scan All Users
  • Under Basic Scans please change the radio button under Registry from Safe List to All.
  • Under Additional Scans check the following:
    • Reg - Desktop Components
    • Reg - Disabled MS Config Items
    • Reg - NetSvcs
    • Reg - Shell Spawning
    • Reg - Uninstall List
    • File - Lop Check
    • File - Purity Scan
    • Evnt - EvtViewer (last 10)
  • Please paste the contents of the following codebox into the Custom Scans box at the bottom
Code:
%SYSTEMDRIVE%\*.exe
/md5start
eventlog.dll
scecli.dll
netlogon.dll
cngaudit.dll
sceclt.dll
ntelogon.dll
logevent.dll
iaStor.sys
nvstor.sys
atapi.sys
IdeChnDr.sys
viasraid.sys
AGP440.sys
vaxscsi.sys
nvatabus.sys
viamraid.sys
nvata.sys
nvgts.sys
iastorv.sys
ViPrt.sys
eNetHook.dll
ahcix86.sys
KR10N.sys
nvstor32.sys
ahcix86s.sys
nvrd32.sys
symmpi.sys
adp3132.sys
mv61xx.sys
/md5stop
%systemroot%\*. /mp /s
CREATERESTOREPOINT
%systemroot%\system32\*.dll /lockedfiles
%systemroot%\Tasks\*.job /lockedfiles
%systemroot%\system32\drivers\*.sys /lockedfiles
%systemroot%\System32\config\*.sav
  • Now click the Run Scan button on the toolbar.
  • Let it run unhindered until it finishes.
  • When the scan is complete Notepad will open with the report file loaded in it.
  • Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.
Please attach the log in your next post. To do so click on the blue "Reply" button or "Go Advanced" and click on the "Manage Attachments" button

Step 2

GMER Rootkit Scanner
Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs. Make sure you disable your security programs as well, as they may interfere with the program.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable your security programs when done.


If you have trouble running GMER, please try running it in Safe Mode. To get to Safe Mode you'll need to repeatedly tap the F8 key on your keyboard as you turn your computer on until a black and white menu appears with the option.

If you continue to have trouble with it, try running it without the "Files" scan checked.



Again, if the results are really long, please attach them using the instructions I gave you at the end of step 1. This is to avoid having to scroll down the page too much make the space cleaner.
 

mtparness

Thread Starter
Joined
Dec 9, 2006
Messages
98
Thanks so much for taking the time to help me. I hope the GMER isn't too long to be pasted; it seemed alright to me. Eagerly awaiting my next set of instructions... :)


GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-05-06 14:37:47
Windows 5.1.2600 Service Pack 3
Running: mzywr15g.exe; Driver: C:\Temp\awliykob.sys


---- System - GMER 1.0.15 ----

SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwConnectPort [0xA84C3FC0]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwCreateFile [0xA84C0C80]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwCreateKey [0xA84DB170]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwCreatePort [0xA84C4580]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwCreateProcess [0xA84D8900]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwCreateProcessEx [0xA84D8B10]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwCreateSection [0xA84DCB10]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwCreateWaitablePort [0xA84C4670]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwDeleteFile [0xA84C1210]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwDeleteKey [0xA84DB9F0]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwDeleteValueKey [0xA84DB7A0]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwDuplicateObject [0xA84D8280]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwLoadKey [0xA84DBF10]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwLoadKey2 [0xA84DBF90]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwOpenFile [0xA84C1070]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwOpenProcess [0xA84DA180]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwOpenThread [0xA84D9F40]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwRenameKey [0xA84DC6F0]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwReplaceKey [0xA84DC150]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwRequestWaitReplyPort [0xA84C3BE0]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwRestoreKey [0xA84DC540]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwSecureConnectPort [0xA84C4190]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwSetInformationFile [0xA84C1440]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwSetValueKey [0xA84DB4E0]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwSystemDebugControl [0xA84D9200]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwTerminateProcess [0xA84D9080]

---- Kernel code sections - GMER 1.0.15 ----

.text ntkrnlpa.exe!ZwCallbackReturn + 2C88 80504524 12 Bytes [80, 45, 4C, A8, 00, 89, 4D, ...]
? srescan.sys The system cannot find the file specified. !

---- User code sections - GMER 1.0.15 ----

.text C:\WINDOWS\system32\SearchIndexer.exe[2792] kernel32.dll!WriteFile 7C810E27 7 Bytes JMP 00585C0C C:\WINDOWS\system32\MSSRCH.DLL (mssrch.dll/Microsoft Corporation)

---- Kernel IAT/EAT - GMER 1.0.15 ----

IAT \SystemRoot\system32\DRIVERS\VMNetSrv.sys[NDIS.SYS!NdisCloseAdapter] [A84C9260] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\VMNetSrv.sys[NDIS.SYS!NdisOpenAdapter] [A84C8930] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\VMNetSrv.sys[NDIS.SYS!NdisDeregisterProtocol] [A84C6E90] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\VMNetSrv.sys[NDIS.SYS!NdisRegisterProtocol] [A84C8B20] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\raspppoe.sys[NDIS.SYS!NdisRegisterProtocol] [A84C8B20] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\raspppoe.sys[NDIS.SYS!NdisOpenAdapter] [A84C8930] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\raspppoe.sys[NDIS.SYS!NdisCloseAdapter] [A84C9260] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\raspppoe.sys[NDIS.SYS!NdisDeregisterProtocol] [A84C6E90] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\psched.sys[NDIS.SYS!NdisDeregisterProtocol] [A84C6E90] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\psched.sys[NDIS.SYS!NdisRegisterProtocol] [A84C8B20] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\psched.sys[NDIS.SYS!NdisOpenAdapter] [A84C8930] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\psched.sys[NDIS.SYS!NdisCloseAdapter] [A84C9260] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\System32\Drivers\NDProxy.SYS[NDIS.SYS!NdisRegisterProtocol] [A84C8B20] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\System32\Drivers\NDProxy.SYS[NDIS.SYS!NdisDeregisterProtocol] [A84C6E90] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\System32\Drivers\NDProxy.SYS[NDIS.SYS!NdisCloseAdapter] [A84C9260] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\System32\Drivers\NDProxy.SYS[NDIS.SYS!NdisOpenAdapter] [A84C8930] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\tcpip.sys[NDIS.SYS!NdisCloseAdapter] [A84C9260] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\tcpip.sys[NDIS.SYS!NdisOpenAdapter] [A84C8930] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\tcpip.sys[NDIS.SYS!NdisRegisterProtocol] [A84C8B20] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\wanarp.sys[NDIS.SYS!NdisDeregisterProtocol] [A84C6E90] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\wanarp.sys[NDIS.SYS!NdisRegisterProtocol] [A84C8B20] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\wanarp.sys[NDIS.SYS!NdisOpenAdapter] [A84C8930] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\wanarp.sys[NDIS.SYS!NdisCloseAdapter] [A84C9260] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\arp1394.sys[NDIS.SYS!NdisCloseAdapter] [A84C9260] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\arp1394.sys[NDIS.SYS!NdisOpenAdapter] [A84C8930] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\arp1394.sys[NDIS.SYS!NdisDeregisterProtocol] [A84C6E90] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\arp1394.sys[NDIS.SYS!NdisRegisterProtocol] [A84C8B20] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\ndisuio.sys[NDIS.SYS!NdisRegisterProtocol] [A84C8B20] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\ndisuio.sys[NDIS.SYS!NdisDeregisterProtocol] [A84C6E90] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\ndisuio.sys[NDIS.SYS!NdisCloseAdapter] [A84C9260] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\ndisuio.sys[NDIS.SYS!NdisOpenAdapter] [A84C8930] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)

---- Devices - GMER 1.0.15 ----

Device \Driver\Tcpip \Device\Ip vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
Device \Driver\Tcpip \Device\Tcp vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)

AttachedDevice \Driver\Tcpip \Device\Tcp Lbd.sys (Boot Driver/Lavasoft AB)

Device \Driver\Tcpip \Device\Udp vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
Device \Driver\Tcpip \Device\RawIp vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
Device \Driver\Tcpip \Device\IPMULTICAST vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)

AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

Device \FileSystem\Cdfs \Cdfs DLAIFS_M.SYS (Drive Letter Access Component/Roxio)

---- Threads - GMER 1.0.15 ----

Thread System [4:588] B8C4B6C4

---- EOF - GMER 1.0.15 ----
 

Attachments

NeonFx

Malware Specialist
Joined
Oct 22, 2008
Messages
4,811
Nothing obvious is jumping out at me. Could you answer this question?

It's possible that you're visiting a particular website that keeps trying to infect your system but can't because Norton catches it. Does this sound like a possibility to you?
If you are still getting notified of the infection, is it only happening when you visit a particular website? Or does it happen at random?


Let's do this now:



NOTE: ComboFix should NOT be used without supervision by someone trained in its use. It does a whole lot more to a system than just remove infected files.

Download ComboFix from one of these locations:

Link 1
Link 2


* IMPORTANT !!! Save ComboFix.exe to your Desktop



  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Disabling Security Programs
  • Double click on ComboFix.exe & follow the prompts.

    Note: Combofix will run without the Recovery Console installed.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.


**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.




Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:




Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Notes:

1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you please let me know. A increasing number of infections are spreading using Autoplay and leaving it disabled is a good idea.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
 

mtparness

Thread Starter
Joined
Dec 9, 2006
Messages
98
Nothing obvious is jumping out at me. Could you answer this question?

Quote:
It's possible that you're visiting a particular website that keeps trying to infect your system but can't because Norton catches it. Does this sound like a possibility to you?
If you are still getting notified of the infection, is it only happening when you visit a particular website? Or does it happen at random?
Nothing comes to mind, and I think I'm a fairly responsible web surfer, but I'll try to be more aware of it in the future and pay attention to whether it is happening repeatedly when I am visiting a certain website.

The log is pretty long, so I'm attaching it instead.
 

Attachments

NeonFx

Malware Specialist
Joined
Oct 22, 2008
Messages
4,811
Let's clean up a bit and run a couple scans to see if they can find anything:

STEP 1

Run OTS

  • Under the Paste Fix Here box on the right, paste in the contents of following code box

Code:
[Unregister Dlls]
[Registry - All]
< MountPoints2 [HKEY_CURRENT_USER] > -> HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2
YN -> \{cdcd019a-5570-11de-8fe8-001e379a4a5e} -> 
[Files/Folders - Modified Within 30 Days]
NY ->  1223 C:\Temp\*.tmp files -> C:\Temp\*.tmp
[Empty Temp Folders]
[EmptyFlash]
[ClearAllRestorePoints]
[Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • This will create a log in C:\_OTS\MovedFiles\<date>_<time>.log where date and time are those of when the fix was run. Open it from there if it does not appear automatically on reboot. Please copy and paste or attach the contents of that file here.

Note: You may receive some errors while running the fix. Just press Ok and the fix should continue normally.
If it seems to get stuck, give it some time. It's probably still working.


STEP 2

Please download Malwarebytes' Anti-Malware from Here.

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan. Scan all of your harddrives.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediatly.


STEP 3


Using Internet Explorer or Firefox, visit Kaspersky Online Scanner

1. Click Accept, when prompted to download and install the program files and database of malware definitions.



2. To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan. Click HERE to see how to disable the most common antivirus programs.
3. Click Run at the Security prompt.


The program will then begin downloading and installing and will also update the database.


Please be patient as this can take quite a long time to download.
  • Once the update is complete, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:

    • [*]Spyware, adware, dialers, and other riskware
      [*]Archives
      [*]E-mail databases
  • Click on My Computer under the green Scan bar to the left to start the scan.
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  • Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
  • Click View report... at the bottom.
  • Click the Save report... button.

  • Change the Files of type dropdown box to Text file (.txt) and name the file KasReport.txt to save the file to your desktop so that you may post it in your next reply
 

mtparness

Thread Starter
Joined
Dec 9, 2006
Messages
98
Sorry it has taken me so long to respond, I have been traveling, which makes it difficult in terms of internet connection and time. I hope you will continue to help me despite my lack of responsiveness this past week and a half, as I think the problem has gotten worse. My antivirus (Norton Antivirus Corporate Edition) will no longer run. Every time a scan begins, about two seconds later, it stops with the notice "scan stopped by user." I have not been stopping the scans.

Here is my OTS log:
All Processes Killed
[Registry - All]
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{cdcd019a-5570-11de-8fe8-001e379a4a5e}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{cdcd019a-5570-11de-8fe8-001e379a4a5e}\ not found.
[Files/Folders - Modified Within 30 Days]
C:\Temp\djs607.tmp deleted successfully.
C:\Temp\ZLT05a25.TMP deleted successfully.
C:\Temp\~DF1C12.tmp deleted successfully.
C:\Temp\~DF1CC5.tmp deleted successfully.
C:\Temp\~DF2B59.tmp deleted successfully.
C:\Temp\~DF57F6.tmp deleted successfully.
C:\Temp\~DF85C4.tmp deleted successfully.
C:\Temp\~DF8767.tmp deleted successfully.
C:\Temp\~DF8876.tmp deleted successfully.
C:\Temp\~DFAB4F.tmp deleted successfully.
C:\Temp\~DFB3CF.tmp deleted successfully.
C:\Temp\~DFB577.tmp deleted successfully.
C:\Temp\~DFBFF8.tmp deleted successfully.
C:\Temp\~DFCDA6.tmp deleted successfully.
C:\Temp\~DFCE26.tmp deleted successfully.
C:\Temp\~DFD7F7.tmp deleted successfully.
[Empty Temp Folders]


User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: All Users

User: Avi
->Temp folder emptied: 101993 bytes
->Temporary Internet Files folder emptied: 7671998 bytes
->Java cache emptied: 833739 bytes
->FireFox cache emptied: 36823664 bytes
->Flash cache emptied: 51467 bytes

User: Default User
->Temp folder emptied: 16384 bytes
->Temporary Internet Files folder emptied: 32902 bytes

User: LocalService
->Temp folder emptied: 65748 bytes
->Temporary Internet Files folder emptied: 32902 bytes

User: Michal
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 38421268 bytes
->Java cache emptied: 4908661 bytes
->FireFox cache emptied: 98930326 bytes
->Apple Safari cache emptied: 1158003 bytes
->Flash cache emptied: 192925 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 620249 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 19569 bytes
%systemroot%\System32 .tmp files removed: 2577 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 0 bytes
Session Manager Temp folder emptied: 23140600 bytes
Session Manager Tmp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 33170 bytes
RecycleBin emptied: 22016 bytes

Total Files Cleaned = 203.00 mb


[EMPTYFLASH]

User: Administrator

User: All Users

User: Avi
->Flash cache emptied: 0 bytes

User: Default User

User: LocalService

User: Michal
->Flash cache emptied: 0 bytes

User: NetworkService

Total Flash Files Cleaned = 0.00 mb


Restorepoints cleared and new OTS Restore Point set!
< End of fix log >
OTS by OldTimer - Version 3.1.31.0 fix logfile created on 05162010_185202

Files\Folders moved on Reboot...

Registry entries deleted on Reboot...

Here is the Malwarebytes log:


Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4107

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

5/16/2010 9:03:09 PM
mbam-log-2010-05-16 (21-03-09).txt

Scan type: Full scan (C:\|)
Objects scanned: 217470
Time elapsed: 53 minute(s), 38 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Here is the Kaspersky log:

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Monday, May 17, 2010
Operating system: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Sunday, May 16, 2010 23:49:01
Records in database: 4118148
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
C:\
R:\

Scan statistics:
Objects scanned: 90388
Threats found: 4
Infected objects found: 5
Suspicious objects found: 0
Scan duration: 02:05:58


File name / Threat / Threats count
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0D200000.VBN Infected: Trojan-Downloader.HTML.Agent.ij 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0D200001.VBN Infected: Trojan-Downloader.HTML.Agent.ij 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\11200000.VBN Infected: Exploit.Java.Agent.f 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\11200000.VBN Infected: Trojan-Downloader.Java.Agent.cd 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\11200000.VBN Infected: Trojan-Downloader.Java.OpenStream.al 1

Selected area has been scanned.
 

NeonFx

Malware Specialist
Joined
Oct 22, 2008
Messages
4,811
If the problem has gotten worse then you might have gotten reinfected. Please run OTS and GMER again following the instructions at the beginning of this thread.

If you did get reinfected, I am surprised that neither MalwareBytes or Kaspersky found anything. The problem may very well be with your antivirus itself. We'll see.
 
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