Hi, need some help here. I am trying to help my mom with her computer, and I have little technical knowledge. Apparently, the norton crashguard comes up everytime she tries to shut the computer down, freezing up and forcing us to manually shut it down and then when it starts up it runs through the program because it wasn't shut down properly.
Also, it will shut down at other times for no reason at all. This happens while online with MSN, it freezes up and after a few minutes, it resumes what is was doing.
Any help would be greatly appreciated.
Mauex
Also, it will shut down at other times for no reason at all. This happens while online with MSN, it freezes up and after a few minutes, it resumes what is was doing.
Any help would be greatly appreciated.
Mauex