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Norton Ghost Clone Problem

Discussion in 'All Other Software' started by Steve Pfancuff, Jul 24, 2006.

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  1. Steve Pfancuff

    Steve Pfancuff Thread Starter

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    I had been cloning my C Dr to an identical internal backup drive using Norton Ghost's Clone routine. When the C Dr failed, I wasn't sure of the cause and was afraid virus infection(s) might have been cloned to the backup. Therefore, I replaced the C Dr with a new hard drive and installed a new, full version of Win XP Pro and then my other programs. In order to recover the data, I placed the backup drive into a USB mobile storage box (because I didn't want to have to deal with jumpers, etc.). When I opened the drive from My Computer, I found that all the files on the old C Dr were present except the "My Documents" folder. Naturally, this is where 80% of my files are stored. Could a cloning routine not get everything on the old C Dr.? More importantly, how do I find the My Documents folder on the dackup drive? Symantec no longer supports Ghost 2003 and says there is no help available. I was unable to find an explanation in their Knowledge Base. I'm hoping that only my status as a "not so great" tech/research person is the root of my problem, but you can probably imagine my feeling of desperation. Please help.
     
  2. JohnWill

    JohnWill Retired Moderator

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    Well, the clone certainly wouldn't have missed My Documents, so that's not the basic issue.

    Did you look in Documents and Settings, under the profile name that you logged in with? That's where the folder should live, it's not at the root of the drive.

    An easy way to see if it's there is start a search at the root of the drive for some file(s) you know were stored there.
     
  3. DaveBurnett

    DaveBurnett Account Closed

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  4. JohnWill

    JohnWill Retired Moderator

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    Well, he should be able to see it in the image, even if he didn't have ownership. :)
     
  5. DaveBurnett

    DaveBurnett Account Closed

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    Had you by any chance moved or renamed the My Documents folder.
    I do on a lot of my client's machines so that they are on a a different disk and easier to back up and find.
    You would still see the My Docunents icon on the desktop, but the folder it actually goes to can be different.
     
  6. JohnWill

    JohnWill Retired Moderator

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    Actually, I do that on my systems, I should have thought of that. :) Mine are on my D: drive, so they get backed up with my data every day.
     
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