Norton Ghost won't recognize drive

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grtatn

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Joined
Mar 20, 2004
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63
I've been trying to run a new install of Norton Ghost for several days now, with no luck. I first installed v10.0, then uninstalled it and installed v2003 (which also came in the retail version of 10.0). When trying to do an image back up of my C: drive (on a Toshiba laptop, WinXP SP2, 512MB RAM, 60GB HD with 40GB free) to an external USB2 160GB ATA hard drive, I get the error message "The image is on a drive that is not recognised". I'm not sure if that means it's not recognizing my external USB hard drive or it's not recognizing my C: drive (which is what is sounds like to me). As per the instructions, on one of the re-installs of Ghost I made sure that the USB hard drive was plugged in and on - but no luck. I've run "update" after the install to get the latest updates. According to the information I got on the Norton site (NOT very helpful) it SHOULD recognize an external USB drive. Any suggestions?

Thanks.
 

JohnWill

Retired Moderator
Joined
Oct 19, 2002
Messages
106,429
The reason I currently use Acronis True Image is that Norton GHOST 2003 had great difficulty recognizing all the external drives on various systems, as well as networked drives. I finally just gave up and bought True Image, problem solved. :)
 
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