Norton help desk states virus

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dadtried

Thread Starter
Joined
Feb 10, 2013
Messages
2
This is my wife's computer and all of a suden she could not enter Norton Idenity, Run norton anti virus or start computer in safe mode. We contacted Norton help desk and were told that the computer was infected (oops Norton missed :( )and could only be fixed at a cost of $ 300. Figured I would at least try this site first. Because We could not start Nortons I downloaded and installed AVG antivirus as a back up

Here are the files requested:

Hijackthis:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:44:30 PM, on 2/10/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16457)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\Kodak\KODAK Share Button App\Listener.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files (x86)\RebateInformer\RebateInf.exe
C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
C:\Program Files (x86)\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe
C:\Program Files (x86)\hp\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Nero\Nero 10\Nero BackItUp\NBAgent.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\39brmon.exe
C:\Program Files (x86)\AVG\AVG2013\avgui.exe
c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
C:\Program Files (x86)\Nero\Nero 10\Nero BackItUp\NBCore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Users\mimifi\Desktop\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPDSK/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://toolbar.inbox.com/search/dispatcher.aspx?tp=aus&qkw=%s&tbid=%tb_id&%language
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://xfinity.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPDSK/1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPDSK/1
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - (no file)
R3 - URLSearchHook: (no name) - {26842a09-ffa8-4e2c-ae12-0c80f01c3295} - C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\39SrcAs.dll
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Toolbar BHO - {1e91a655-bb4b-4693-a05e-2edebc4c9d89} - C:\PROGRA~2\MAPSGA~2\bar\1.bin\39bar.dll
O2 - BHO: Gacela2 - {4BEEA052-726D-4A6E-B65D-A6BD07C263F3} - C:\Program Files (x86)\Gacela\Gacela2.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\IPS\IPSBHO.DLL
O2 - BHO: AppGraffiti - {6F6A5334-78E9-4D9B-8182-8B41EA8C39EF} - C:\PROGRA~2\APPGRA~1\APPGRA~1.DLL
O2 - BHO: Search Assistant BHO - {71c1d63a-c944-428a-a5bd-ba513190e5d2} - C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\39SrcAs.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: (no name) - {CCB69577-088B-4004-9ED8-FF5BCC83A039} - C:\PROGRA~2\REBATE~1\RebateI.dll
O2 - BHO: Microsoft Live Search Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: HP Network Check Helper - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
O3 - Toolbar: Microsoft Live Search Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll
O3 - Toolbar: Gacela - {5F6E2508-41C4-4D4B-8AC3-D7ED6E4EB2AE} - C:\Program Files (x86)\Gacela\Gacela2.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\coIEPlg.dll
O3 - Toolbar: MapsGalaxy - {364ea597-e728-4ce4-bb4a-ed846ef47970} - C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\39bar.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe
O4 - HKLM\..\Run: [HP Remote Solution] %ProgramFiles%\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe
O4 - HKLM\..\Run: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [NBAgent] "C:\Program Files (x86)\Nero\Nero 10\Nero BackItUp\NBAgent.exe" /WinStart
O4 - HKLM\..\Run: [RegWork] C:\Program Files (x86)\RegWork\RegWork.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [MapsGalaxy Search Scope Monitor] "C:\PROGRA~2\MAPSGA~2\bar\1.bin\39srchmn.exe" /m=2 /w /h
O4 - HKLM\..\Run: [MapsGalaxy_39 Browser Plugin Loader] C:\PROGRA~2\MAPSGA~2\bar\1.bin\39brmon.exe
O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2013\avgui.exe" /TRAYONLY
O4 - HKCU\..\Run: [HPADVISOR] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe autorun=AUTORUN
O4 - HKCU\..\Run: [mnumsg.exe] C:\Program Files (x86)\MyShoppingGenie\mnumsg.exe
O4 - HKCU\..\Run: [RebateInformer] C:\PROGRA~2\REBATE~1\REBATE~1.EXE /STARTUP
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Global Startup: Event Reminder.lnk = C:\Program Files (x86)\The Print Shop 23\Remind.exe
O4 - Global Startup: PictureMover.lnk = C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-103 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-102 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: (no name) - {4BEEA052-726D-4A6E-B65D-A6BD07C263F3} - C:\Program Files (x86)\Gacela\Gacela2.dll
O9 - Extra 'Tools' menuitem: About Gacela - {4BEEA052-726D-4A6E-B65D-A6BD07C263F3} - C:\Program Files (x86)\Gacela\Gacela2.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program Files (x86)/Plants vs. Zombies/Images/stg_drm.ocx
O16 - DPF: {1851174C-97BD-4217-A0CC-E908F60D5B7A} - https://h20364.www2.hp.com/CSMWeb/Customer/cabs/HPISDataManager.CAB
O16 - DPF: {50647AB5-18FD-4142-82B0-5852478DD0D5} (Keynote Connector Launcher 2) - http://webeffective.keynote.com/applications/pconnector/download/ConnectorLauncher.cab
O16 - DPF: {924B4927-D3BA-41EA-9F7E-8A89194AB3AC} (P3DActiveX Control) - http://panda-plugin.disney.go.com/plugin/win32/p3dactivex.cab
O16 - DPF: {A7846ED2-9DE6-4E8A-B116-A8ACEBFA7DB1} (Invoke Solutions MILiveParticipantPadHelper Control) - http://rms2.invokesolutions.com/events/bin/6.2.0.1452/MILive.cab
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file:///C:/Program Files (x86)/Plants vs. Zombies/Images/armhelper.ocx
O16 - DPF: {D8AA889B-2C65-47C3-8C16-3DCD4EF76A47} (Invoke Solutions Participant Control(MR)) -
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {EF148DBB-5B6D-4130-B2A1-661571E86260} (Playtime Games Launcher) - http://clubgames.pogo.com/online2/pogop/mahjong_escape_ancient/PTGameLauncher.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: rebinfo - {AF808758-C780-404C-A4EE-4526323FD9B6} - C:\PROGRA~2\REBATE~1\RebateI.dll
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\Windows\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Gacela-Reporting-Service - Unknown owner - C:\Program Files (x86)\Gacela\Gacela-Reporting.exe
O23 - Service: Gacela-Update-Service - Unknown owner - C:\Program Files (x86)\Gacela\Gacela-Updater.exe
O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MapsGalaxyService (MapsGalaxy_39Service) - COMPANYVERS_NAME - C:\PROGRA~2\MAPSGA~2\bar\1.bin\39barsvc.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Norton Security Suite (N360) - Symantec Corporation - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\ccSvcHst.exe
O23 - Service: @C:\Program Files (x86)\Nero\Update\NASvc.exe,-200 (NAUpdate) - Nero AG - C:\Program Files (x86)\Nero\Update\NASvc.exe
O23 - Service: Nero BackItUp Scheduler 4.0 - Unknown owner - C:\Program Files (x86)\Common Files\Nero\Nero BackItUp 4\NBService.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
--
End of file - 15918 bytes


DDS.txt

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16457 BrowserJavaVersion: 1.6.0_37
Run by mimifi at 20:47:27 on 2013-02-10
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.6109.4706 [GMT -5:00]
.
AV: AVG Anti-Virus 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
AV: Norton Security Suite *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG Anti-Virus 2013 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Norton Security Suite *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Security Suite *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\PROGRA~2\AVG\AVG2013\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2013\avgcsrva.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Kodak\KODAK Share Button App\Listener.exe
C:\Program Files (x86)\Gacela\Gacela-Reporting.exe
C:\Program Files (x86)\Gacela\Gacela-Updater.exe
c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\PROGRA~2\MAPSGA~2\bar\1.bin\39barsvc.exe
C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files (x86)\MyShoppingGenie\mnumsg.exe
C:\Program Files (x86)\RebateInformer\RebateInf.exe
C:\Program Files (x86)\AVG\AVG2013\avgnsa.exe
C:\Program Files (x86)\AVG\AVG2013\avgemca.exe
C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
C:\Program Files (x86)\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe
C:\Program Files (x86)\hp\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Nero\Nero 10\Nero BackItUp\NBAgent.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\39brmon.exe
C:\Program Files (x86)\AVG\AVG2013\avgcsrva.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\AVG\AVG2013\avgui.exe
C:\Windows\System32\WUDFHost.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files (x86)\Nero\Update\NASvc.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
C:\Program Files (x86)\Nero\Nero 10\Nero BackItUp\NBCore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\explorer.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://xfinity.comcast.net/
uSearch Bar = hxxp://toolbar.inbox.com/search/dispatcher.aspx?tp=aus&qkw=%s&tbid=%tb_id&%language
uURLSearchHooks: {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - <orphaned>
uURLSearchHooks: <No Name>: {26842a09-ffa8-4e2c-ae12-0c80f01c3295} - C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\39SrcAs.dll
mWinlogon: Userinit = userinit.exe
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Toolbar BHO: {1e91a655-bb4b-4693-a05e-2edebc4c9d89} - C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\39bar.dll
BHO: Gacela: {4BEEA052-726D-4A6E-B65D-A6BD07C263F3} - C:\Program Files (x86)\Gacela\Gacela2.dll
BHO: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\coieplg.dll
BHO: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\ips\ipsbho.dll
BHO: AppGraffiti: {6F6A5334-78E9-4D9B-8182-8B41EA8C39EF} - C:\Program Files (x86)\AppGraffiti\AppGraffiti.dll
BHO: Search Assistant BHO: {71c1d63a-c944-428a-a5bd-ba513190e5d2} - C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\39SrcAs.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: <No Name>: {CCB69577-088B-4004-9ED8-FF5BCC83A039} - C:\Program Files (x86)\RebateInformer\RebateI.dll
BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\coieplg.dll
TB: Microsoft Live Search Toolbar: {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll
TB: Gacela: {5F6E2508-41C4-4D4B-8AC3-D7ED6E4EB2AE} - C:\Program Files (x86)\Gacela\Gacela2.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\coieplg.dll
TB: MapsGalaxy: {364ea597-e728-4ce4-bb4a-ed846ef47970} - C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\39bar.dll
EB: Gacela: {4A62FAC4-1670-430B-8C6B-9C7B53F51798} - C:\Program Files (x86)\Gacela\Gacela2.dll
uRun: [HPADVISOR] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe autorun=AUTORUN
uRun: [mnumsg.exe] C:\Program Files (x86)\MyShoppingGenie\mnumsg.exe
uRun: [RebateInformer] C:\PROGRA~2\REBATE~1\REBATE~1.EXE /STARTUP
mRun: [hpsysdrv] c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe
mRun: [HP Remote Solution] C:\Program Files (x86)\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe
mRun: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED
mRun: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRun: [NBAgent] "C:\Program Files (x86)\Nero\Nero 10\Nero BackItUp\NBAgent.exe" /WinStart
mRun: [RegWork] C:\Program Files (x86)\RegWork\RegWork.exe
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [MapsGalaxy Search Scope Monitor] "C:\PROGRA~2\MAPSGA~2\bar\1.bin\39srchmn.exe" /m=2 /w /h
mRun: [MapsGalaxy_39 Browser Plugin Loader] C:\PROGRA~2\MAPSGA~2\bar\1.bin\39brmon.exe
mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2013\avgui.exe" /TRAYONLY
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\EVENTR~1.LNK - C:\Program Files (x86)\The Print Shop 23\Remind.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\PICTUR~1.LNK - C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {4BEEA052-726D-4A6E-B65D-A6BD07C263F3} - {80A21664-E813-4F79-B965-2058C0F7A84C} - C:\Program Files (x86)\Gacela\Gacela2.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} - file:///C:/Program Files (x86)/Plants vs. Zombies/Images/stg_drm.ocx
DPF: {1851174C-97BD-4217-A0CC-E908F60D5B7A} - hxxps://h20364.www2.hp.com/CSMWeb/Customer/cabs/HPISDataManager.CAB
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {50647AB5-18FD-4142-82B0-5852478DD0D5} - hxxp://webeffective.keynote.com/applications/pconnector/download/ConnectorLauncher.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {924B4927-D3BA-41EA-9F7E-8A89194AB3AC} - hxxp://panda-plugin.disney.go.com/plugin/win32/p3dactivex.cab
DPF: {A7846ED2-9DE6-4E8A-B116-A8ACEBFA7DB1} - hxxp://rms2.invokesolutions.com/events/bin/6.2.0.1452/MILive.cab
DPF: {CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} - file:///C:/Program Files (x86)/Plants vs. Zombies/Images/armhelper.ocx
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {EF148DBB-5B6D-4130-B2A1-661571E86260} - hxxp://clubgames.pogo.com/online2/pogop/mahjong_escape_ancient/PTGameLauncher.cab
TCP: NameServer = 68.87.75.194 68.87.64.146 75.75.76.76
TCP: Interfaces\{1C6CC220-86FC-449D-8911-5B617E36CC6E} : DHCPNameServer = 68.87.75.194 68.87.64.146 75.75.76.76
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
Handler: rebinfo - {AF808758-C780-404C-A4EE-4526323FD9B6} - C:\Program Files (x86)\RebateInformer\RebateI.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
x64-BHO: Gacela: {4BEEA052-726D-4A6E-B65D-A6BD07C263F3} - C:\Program Files (x86)\Gacela\x64\Gacela2.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [SmartMenu] C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe /background
x64-Run: [PC-Doctor for Windows localizer] C:\Program Files\PC-Doctor for Windows\localizer.exe
x64-Run: [Zune Launcher] "C:\Program Files\Zune\ZuneLauncher.exe"
x64-IE: {4BEEA052-726D-4A6E-B65D-A6BD07C263F3} - {80A21664-E813-4F79-B965-2058C0F7A84C} - C:\Program Files (x86)\Gacela\x64\Gacela2.dll
x64-Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - <orphaned>
x64-Handler: rebinfo - {AF808758-C780-404C-A4EE-4526323FD9B6} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2012-10-15 63328]
R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2012-9-21 225120]
R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2012-11-15 111968]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2012-9-14 40800]
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\N360x64\0502020.003\symds64.sys [2012-7-16 450680]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\N360x64\0502020.003\symefa64.sys [2012-7-16 912504]
R1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2012-10-22 154464]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2012-10-2 185696]
R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2012-9-21 200032]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\IPSDefs\20130130.001\IDSviA64.sys [2013-1-30 513184]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\N360x64\0502020.003\symnets.sys [2012-7-16 386168]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe [2012-11-15 5814904]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe [2012-10-22 196664]
R2 Gacela-Reporting-Service;Gacela-Reporting-Service;C:\Program Files (x86)\Gacela\Gacela-Reporting.exe [2010-7-19 102400]
R2 Gacela-Update-Service;Gacela-Update-Service;C:\Program Files (x86)\Gacela\Gacela-Updater.exe [2010-7-19 180224]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2012-9-27 86528]
R2 MapsGalaxy_39Service;MapsGalaxyService;C:\PROGRA~2\MAPSGA~2\bar\1.bin\39barsvc.exe [2013-1-11 87112]
R2 N360;Norton Security Suite;C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\ccsvchst.exe [2012-7-16 130008]
R2 NAUpdate;Nero Update;C:\Program Files (x86)\Nero\Update\NASvc.exe [2010-2-18 462632]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2010-5-11 239616]
S1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\BASHDefs\20130116.013\BHDrvx64.sys [2013-1-15 1388120]
S1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\N360x64\0502020.003\ironx64.sys [2012-7-16 171128]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-8-9 138912]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 HECIx64;Intel(R) Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2010-5-11 56344]
S3 rcmirror;rcmirror;C:\Windows\System32\drivers\rcmirror.sys [2010-1-18 4608]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-6-26 59392]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-5-24 1255736]
.
=============== Created Last 30 ================
.
2013-02-09 19:31:41 -------- d-----w- C:\Users\mimifi\AppData\Roaming\AVG2013
2013-02-09 19:29:55 -------- d-----w- C:\Users\mimifi\AppData\Roaming\TuneUp Software
2013-02-09 19:29:29 -------- d--h--w- C:\$AVG
2013-02-09 19:29:28 -------- d-----w- C:\ProgramData\AVG2013
2013-02-09 19:28:52 -------- d-----w- C:\Program Files (x86)\AVG
2013-02-09 19:25:53 -------- d--h--w- C:\ProgramData\Common Files
2013-02-09 19:25:53 -------- d-----w- C:\Users\mimifi\AppData\Local\MFAData
2013-02-09 19:25:53 -------- d-----w- C:\Users\mimifi\AppData\Local\Avg2013
2013-02-09 19:25:53 -------- d-----w- C:\ProgramData\MFAData
2013-02-09 18:56:15 -------- d-----w- C:\Users\mimifi\AppData\Local\LogMeIn Rescue Applet
2013-01-13 22:51:35 -------- d-----w- C:\Courtney
2013-01-12 03:31:01 -------- d-----w- C:\Program Files (x86)\MapsGalaxy_39
.
==================== Find3M ====================
.
2013-02-09 18:55:12 74096 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-02-09 18:55:12 697712 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-12-16 17:11:22 46080 ----a-w- C:\Windows\System32\atmlib.dll
2012-12-16 14:45:03 367616 ----a-w- C:\Windows\System32\atmfd.dll
2012-12-16 14:13:28 295424 ----a-w- C:\Windows\SysWow64\atmfd.dll
2012-12-16 14:13:20 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll
2012-12-07 13:20:16 441856 ----a-w- C:\Windows\System32\Wpc.dll
2012-12-07 13:15:31 2746368 ----a-w- C:\Windows\System32\gameux.dll
2012-12-07 12:26:17 308736 ----a-w- C:\Windows\SysWow64\Wpc.dll
2012-12-07 12:20:43 2576384 ----a-w- C:\Windows\SysWow64\gameux.dll
2012-12-07 11:20:04 30720 ----a-w- C:\Windows\System32\usk.rs
2012-12-07 11:20:03 43520 ----a-w- C:\Windows\System32\csrr.rs
2012-12-07 11:20:03 23552 ----a-w- C:\Windows\System32\oflc.rs
2012-12-07 11:20:01 45568 ----a-w- C:\Windows\System32\oflc-nz.rs
2012-12-07 11:20:01 44544 ----a-w- C:\Windows\System32\pegibbfc.rs
2012-12-07 11:20:01 20480 ----a-w- C:\Windows\System32\pegi-fi.rs
2012-12-07 11:20:00 20480 ----a-w- C:\Windows\System32\pegi-pt.rs
2012-12-07 11:19:59 20480 ----a-w- C:\Windows\System32\pegi.rs
2012-12-07 11:19:58 46592 ----a-w- C:\Windows\System32\fpb.rs
2012-12-07 11:19:57 40960 ----a-w- C:\Windows\System32\cob-au.rs
2012-12-07 11:19:57 21504 ----a-w- C:\Windows\System32\grb.rs
2012-12-07 11:19:57 15360 ----a-w- C:\Windows\System32\djctq.rs
2012-12-07 11:19:56 55296 ----a-w- C:\Windows\System32\cero.rs
2012-12-07 11:19:55 51712 ----a-w- C:\Windows\System32\esrb.rs
2012-11-30 05:45:35 362496 ----a-w- C:\Windows\System32\wow64win.dll
2012-11-30 05:45:35 243200 ----a-w- C:\Windows\System32\wow64.dll
2012-11-30 05:45:35 13312 ----a-w- C:\Windows\System32\wow64cpu.dll
2012-11-30 05:45:14 215040 ----a-w- C:\Windows\System32\winsrv.dll
2012-11-30 05:43:12 16384 ----a-w- C:\Windows\System32\ntvdm64.dll
2012-11-30 05:41:07 424448 ----a-w- C:\Windows\System32\KernelBase.dll
2012-11-30 04:54:00 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2012-11-30 04:53:59 274944 ----a-w- C:\Windows\SysWow64\KernelBase.dll
2012-11-30 03:23:48 338432 ----a-w- C:\Windows\System32\conhost.exe
2012-11-30 02:44:06 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2012-11-30 02:44:04 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2012-11-30 02:44:04 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2012-11-30 02:44:03 2048 ----a-w- C:\Windows\SysWow64\user.exe
2012-11-30 02:38:59 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2012-11-30 02:38:59 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2012-11-30 02:38:59 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2012-11-30 02:38:59 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
2012-11-23 03:26:31 3149824 ----a-w- C:\Windows\System32\win32k.sys
2012-11-23 03:13:57 68608 ----a-w- C:\Windows\System32\taskhost.exe
2012-11-22 05:44:23 800768 ----a-w- C:\Windows\System32\usp10.dll
2012-11-22 04:45:03 626688 ----a-w- C:\Windows\SysWow64\usp10.dll
2012-11-20 05:48:49 307200 ----a-w- C:\Windows\System32\ncrypt.dll
2012-11-20 04:51:09 220160 ----a-w- C:\Windows\SysWow64\ncrypt.dll
2012-11-16 04:33:24 111968 ----a-w- C:\Windows\System32\drivers\avgmfx64.sys
2012-11-14 06:11:44 2312704 ----a-w- C:\Windows\System32\jscript9.dll
2012-11-14 06:04:11 1392128 ----a-w- C:\Windows\System32\wininet.dll
2012-11-14 06:02:49 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2012-11-14 05:57:46 599040 ----a-w- C:\Windows\System32\vbscript.dll
2012-11-14 05:57:35 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2012-11-14 05:52:40 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2012-11-14 02:09:22 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll
2012-11-14 01:58:15 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2012-11-14 01:57:37 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2012-11-14 01:49:25 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2012-11-14 01:48:27 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll
2012-11-14 01:44:42 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
.
============= FINISH: 20:47:53.03 ===============


attack.txt
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 5/22/2010 1:49:11 PM
System Uptime: 2/10/2013 5:37:26 PM (3 hours ago)
.
Motherboard: PEGATRON CORPORATION | | Eureka3
Processor: Intel(R) Core(TM)2 Quad CPU Q8300 @ 2.50GHz | CPU 1 | 2499/1333mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 585 GiB total, 516.179 GiB free.
D: is FIXED (NTFS) - 11 GiB total, 1.573 GiB free.
E: is CDROM ()
F: is CDROM ()
H: is Removable
I: is Removable
J: is Removable
K: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: BHDrvx64
Device ID: ROOT\LEGACY_BHDRVX64\0000
Manufacturer:
Name: BHDrvx64
PNP Device ID: ROOT\LEGACY_BHDRVX64\0000
Service: BHDrvx64
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: Symantec Iron Driver
Device ID: ROOT\LEGACY_SYMIRON\0000
Manufacturer:
Name: Symantec Iron Driver
PNP Device ID: ROOT\LEGACY_SYMIRON\0000
Service: SymIRON
.
==== System Restore Points ===================
.
RP241: 1/16/2013 4:33:26 PM - Scheduled Checkpoint
RP242: 1/23/2013 4:57:12 PM - Scheduled Checkpoint
RP243: 1/30/2013 10:39:00 PM - Scheduled Checkpoint
RP244: 2/6/2013 3:42:51 PM - Installed Java(TM) 6 Update 39
RP245: 2/9/2013 12:24:00 PM - Restore Operation
RP246: 2/9/2013 2:28:29 PM - Installed AVG 2013
RP247: 2/9/2013 2:29:02 PM - Installed AVG 2013
RP248: 2/10/2013 3:16:03 PM - Windows Update
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader 9.5.3
Adobe Shockwave Player 11.5
AppGraffiti
Apple Application Support
Apple Software Update
Auslogics BoostSpeed
AVG 2013
AVS Update Manager 1.0
AVS Video Converter 7
AVS4YOU Software Navigator 1.4
blinkx beat
CCleaner
Cfont Pro v4
Compatibility Pack for the 2007 Office system
Coupon Printer for Windows
CyberLink DVD Suite Deluxe
D3DX10
DirectX for Managed Code Update (Summer 2004)
DVD Menu Pack for HP MediaSmart Video
Gacela
Hardware Diagnostic Tools
Hewlett-Packard ACLM.NET v1.2.1.1
High-Definition Video Playback 10
HP Advisor
HP Customer Experience Enhancements
HP Games
HP MediaSmart Demo
HP MediaSmart DVD
HP MediaSmart Music/Photo/Video
HP MediaSmart SmartMenu
HP MediaSmart/TouchSmart Netflix
HP Remote Solution
HP Setup
HP Support Assistant
HP Update
ImagXpress
Intel(R) Graphics Media Accelerator Driver
Invoke Solutions Participant 6.2.0.1452
Java Auto Updater
Java(TM) 6 Update 37
Junk Mail filter update
Keynote Connector
KODAK Share Button App
LabelPrint
LightScribe System Software
MapsGalaxy Toolbar
Microsoft .NET Framework 1.1
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Live Search Toolbar
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Office 64-bit Components 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Primary Interoperability Assemblies 2005
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022.218
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Web Publishing Wizard 1.52
Microsoft Works
Movie Theme Pack for HP MediaSmart Video
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Musicnotes Software Suite 1.5.3
My Connector 1.0.1
MyShoppingGenie
Nero 10 ClipartPack
Nero 10 Menu TemplatePack 1
Nero 10 Menu TemplatePack 2
Nero 10 Menu TemplatePack 3
Nero 10 Menu TemplatePack Basic
Nero 10 Movie ThemePack 1
Nero 10 Movie ThemePack 2
Nero 10 Movie ThemePack Basic
Nero 10 Sample ImagePack
Nero 10 Sample Videos
Nero BackItUp 10
Nero BackItUp 10 Help (CHM)
Nero Burning ROM 10
Nero BurningROM 10 Help (CHM)
Nero BurnRights 10
Nero BurnRights 10 Help (CHM)
Nero Control Center 10
Nero Core Components 10
Nero CoverDesigner 10
Nero CoverDesigner 10 Help (CHM)
Nero DiscSpeed 10
Nero DiscSpeed 10 Help (CHM)
Nero Dolby Files 10
Nero Express 10
Nero Express 10 Help (CHM)
Nero InfoTool 10
Nero InfoTool 10 Help (CHM)
Nero MediaHub 10
Nero MediaHub 10 Help (CHM)
Nero Multimedia Suite 10
Nero Recode 10
Nero Recode 10 Help (CHM)
Nero RescueAgent 10
Nero RescueAgent 10 Help (CHM)
Nero SoundTrax 10
Nero SoundTrax 10 Help (CHM)
Nero StartSmart 10
Nero StartSmart 10 Help (CHM)
Nero Update
Nero Vision 10
Nero Vision 10 Help (CHM)
Nero WaveEditor 10
Nero WaveEditor 10 Help (CHM)
neroxml
Norton Online Backup
Norton Security Suite
Paint Shop Pro 6.02 CD
PictureMover
PlayReady PC Runtime amd64
Power2Go
PowerDirector
QuickTime
Realtek High Definition Audio Driver
RebateInformer
Recovery Manager
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
The Print Shop 23
Unity Web Player
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2760586) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update Installer for WildTangent Games App
USB-IDE Bridge Driver
Virtual Villagers 4 - The Tree of Life
Visual Studio 2010 x64 Redistributables
WildTangent Games App (HP Games)
Windows Driver Package - Eastman Kodak KODAK Digital Camera (01/29/2010 1.4.1.0)
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Mobile Device Updater Component
Zune
Zune Language Pack (CHS)
Zune Language Pack (CHT)
Zune Language Pack (CSY)
Zune Language Pack (DAN)
Zune Language Pack (DEU)
Zune Language Pack (ELL)
Zune Language Pack (ESP)
Zune Language Pack (FIN)
Zune Language Pack (FRA)
Zune Language Pack (HUN)
Zune Language Pack (IND)
Zune Language Pack (ITA)
Zune Language Pack (JPN)
Zune Language Pack (KOR)
Zune Language Pack (MSL)
Zune Language Pack (NLD)
Zune Language Pack (NOR)
Zune Language Pack (PLK)
Zune Language Pack (PTB)
Zune Language Pack (PTG)
Zune Language Pack (RUS)
Zune Language Pack (SVE)
.
==== Event Viewer Messages From Past Week ========
.
2/9/2013 5:09:55 PM, Error: Microsoft-Windows-WMPNSS-Service [14332] - Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.
2/9/2013 5:05:14 PM, Error: Microsoft-Windows-Kernel-General [6] - An I/O operation initiated by the Registry failed unrecoverably.The Registry could not flush hive (file): ''.
2/9/2013 5:04:55 PM, Error: volmgr [46] - Crash dump initialization failed!
2/9/2013 12:52:20 PM, Error: Service Control Manager [7024] - The HomeGroup Listener service terminated with service-specific error %%-2147023143.
2/9/2013 12:51:47 PM, Error: Service Control Manager [7024] - The Windows Firewall service terminated with service-specific error Access is denied..
2/8/2013 1:16:45 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Search service, but this action failed with the following error: An instance of the service is already running.
2/10/2013 5:12:37 PM, Error: Service Control Manager [7031] - The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.
2/10/2013 5:12:37 PM, Error: Service Control Manager [7024] - The Windows Search service terminated with service-specific error %%-1073473535.
2/10/2013 5:12:31 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: BHDrvx64 SymIRON
2/10/2013 5:12:31 PM, Error: Service Control Manager [7006] - The ScRegSetValueExW call failed for FailureActions with the following error: Access is denied.
2/10/2013 5:12:21 PM, Error: Service Control Manager [7000] - The Nero BackItUp Scheduler 4.0 service failed to start due to the following error: The system cannot find the file specified.
.
==== End Of File ===========================


arc.txt

GMER 2.0.18454 - http://www.gmer.net
Rootkit scan 2013-02-10 21:14:48
Windows 6.1.7601 Service Pack 1 x64 \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0 Hitachi_HDS721064CLA332 rev.JPGOA3BF 596.17GB
Running: xdy629gn.exe; Driver: C:\Users\mimifi\AppData\Local\Temp\pwrirpog.sys

---- User IAT/EAT - GMER 2.0 ----
IAT C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE[2240] @ C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE[sqmapi.dll!SqmSetAppId] [7fef8912750] C:\Program Files\Common Files\Microsoft Shared\Windows Live\sqmapi.dll
IAT C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE[2240] @ C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE[sqmapi.dll!SqmSetMachineId] [7fef8912b98] C:\Program Files\Common Files\Microsoft Shared\Windows Live\sqmapi.dll
IAT C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE[2240] @ C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE[sqmapi.dll!SqmWriteSharedMachineId] [7fef8917de0] C:\Program Files\Common Files\Microsoft Shared\Windows Live\sqmapi.dll
IAT C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE[2240] @ C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE[sqmapi.dll!SqmCreateNewId] [7fef8918130] C:\Program Files\Common Files\Microsoft Shared\Windows Live\sqmapi.dll
IAT C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE[2240] @ C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE[sqmapi.dll!SqmReadSharedMachineId] [7fef8911908] C:\Program Files\Common Files\Microsoft Shared\Windows Live\sqmapi.dll
IAT C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE[2240] @ C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE[sqmapi.dll!SqmGetSession] [7fef8911c00] C:\Program Files\Common Files\Microsoft Shared\Windows Live\sqmapi.dll
IAT C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE[2240] @ C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE[sqmapi.dll!SqmStartUpload] [7fef89181d8] C:\Program Files\Common Files\Microsoft Shared\Windows Live\sqmapi.dll
IAT C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE[2240] @ C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE[sqmapi.dll!SqmSet] [7fef8912878] C:\Program Files\Common Files\Microsoft Shared\Windows Live\sqmapi.dll
IAT C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE[2240] @ C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE[sqmapi.dll!SqmAddToStreamString] [7fef8917a5c] C:\Program Files\Common Files\Microsoft Shared\Windows Live\sqmapi.dll
IAT C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE[2240] @ C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE[sqmapi.dll!SqmIncrement] [7fef8916c48] C:\Program Files\Common Files\Microsoft Shared\Windows Live\sqmapi.dll
IAT C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE[2240] @ C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE[sqmapi.dll!SqmAddToStreamDWord] [7fef89177bc] C:\Program Files\Common Files\Microsoft Shared\Windows Live\sqmapi.dll
IAT C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE[2240] @ C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE[sqmapi.dll!SqmSetAppVersion] [7fef8917064] C:\Program Files\Common Files\Microsoft Shared\Windows Live\sqmapi.dll
IAT C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE[2240] @ C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE[sqmapi.dll!SqmStartSession] [7fef8916544] C:\Program Files\Common Files\Microsoft Shared\Windows Live\sqmapi.dll
IAT C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE[2240] @ C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE[sqmapi.dll!SqmEndSession] [7fef8915e30] C:\Program Files\Common Files\Microsoft Shared\Windows Live\sqmapi.dll
---- Threads - GMER 2.0 ----
Thread C:\Windows\system32\svchost.exe [1336:2160] 000007fef8d9bd88
Thread C:\Windows\system32\svchost.exe [1336:4080] 000007fef2b45170
Thread C:\Windows\system32\svchost.exe [1336:3572] 000007fef8cc5124
Thread C:\Windows\System32\spoolsv.exe [1492:1788] 000007fef9a710c8
Thread C:\Windows\System32\spoolsv.exe [1492:1820] 000007fef9a36144
Thread C:\Windows\System32\spoolsv.exe [1492:1824] 000007fef9825fd0
Thread C:\Windows\System32\spoolsv.exe [1492:1832] 000007fef9813438
Thread C:\Windows\System32\spoolsv.exe [1492:1836] 000007fef98263ec
Thread C:\Windows\System32\spoolsv.exe [1492:1864] 000007fefa035e5c
Thread C:\Windows\System32\spoolsv.exe [1492:1872] 000007fefa0e5074
Thread C:\Windows\system32\Dwm.exe [1780:2084] 000007fef9e1f0d8
Thread C:\Windows\system32\Dwm.exe [1780:2088] 000007fef8f7abf0
Thread C:\Windows\System32\WUDFHost.exe [3776:3868] 000007fef1af24a0
Thread C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe [4280:4288] 000007fef583cc10
Thread C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe [4280:4292] 000007fef56fb564
Thread C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe [4280:4316] 000007fef56fb564
---- Disk sectors - GMER 2.0 ----
Disk \Device\Harddisk0\DR0 unknown MBR code
---- EOF - GMER 2.0 ----
 

dadtried

Thread Starter
Joined
Feb 10, 2013
Messages
2
I followed your advice and reinstalled Nortons. This worked and all is fine. Problem that I had was that because I could not open Nortons I was unable to backup the Identity Files and lost all of the passwords. Small price for fixing the problem and now have Nortons working. Thank You
 

dvk01

Derek
Retired Moderator Retired Malware Specialist
Joined
Dec 14, 2002
Messages
56,452
glad it was a simple fix
 
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