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Norton infected. How reinstall?

Discussion in 'Virus & Other Malware Removal' started by boydphoto, Apr 28, 2010.

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  1. boydphoto

    boydphoto Thread Starter

    Joined:
    Nov 25, 2005
    Messages:
    641
    First Name:
    boyd
    a trojan took over my computer and disabled norton,, among other things. since then i THINK i've removed the trojan (with much help). however, a fake norton website is all i can access. they want to charge me for any help, even though i've paid the real norton for their service. now i'd like to reinstall norton but i want to install the REAL norton. how can i be sure? thanks for all your previous kind help. sincerely, boyd bilbo.

    PS: when i try to google a norton phone # i get sent to the fake norton's #.
     
  2. boydphoto

    boydphoto Thread Starter

    Joined:
    Nov 25, 2005
    Messages:
    641
    First Name:
    boyd
    also, i used the revo installer. then i did a search and removed all the traces then reinstalled norton. seems to be working. thanks, boyd.
     
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