Norton Installation trouble

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vreyens

Thread Starter
Joined
Oct 25, 2001
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1,146
:confused:
New here and need help installing Norton 2002. I keep getting
this error message when I try to install Norton AntiVirus.

Internal Error 2737 ScanMemOn9X,
C:\WINDONS\TEMP\MS14043.TMP,[email protected]
Thanks,
Barry
 

vreyens

Thread Starter
Joined
Oct 25, 2001
Messages
1,146
Well Symantec. can't find this virus. Where do I go from here?
Tony
Thanks
 

TonyKlein

Malware Specialist
Joined
Aug 26, 2001
Messages
10,392
You mean you ran the Nimda removal tool, and it turned op nothing?
Symantec mentions it could possibly also be another virus.

Have your computer scanned on line at <A HREF="http://housecall.antivirus.com/">Trend Micro HouseCall </A>

If you come out clean, go back to the article. Symantec says: 'If the computer is not infected, then run the Microsoft Windows Installer to roll back the failed installation. If the roll back fails, then reinstall the Microsoft Windows Installer, and then reinstall NAV.

I suggest you try that, in that order.

Good luck,
 

vreyens

Thread Starter
Joined
Oct 25, 2001
Messages
1,146
Thanks Tony
I did what you said and this fix the problem.
Thanks Again,
Barry













On the other hand, you have different fingers
 
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