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Norton Internet Security and DSL

Discussion in 'Web & Email' started by Buffy, Dec 17, 2003.

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  1. Buffy

    Buffy Thread Starter

    Joined:
    Jun 12, 2002
    Messages:
    185
    I've recently been having problems with my DSL connection, and when I talked to my ISP's tech support, he said there have been known problems with DSL and Norton Internet Security, and tried to convince me to uninstall Norton. But I've had DSL and Norton for almost a year, and no problems until now, and I just can't believe that it's an issue with Norton. Have any of you heard about any problems using both DSL and Norton together?
     
  2. Miz

    Miz

    Joined:
    Jul 1, 2002
    Messages:
    2,146
    Nope, I've worked on several systems with NIS on DSL and they're not having problems.

    ISPs are always quick to blame to firewalls...but, then, a lot of problems with connections do turn out to be badly configured firewalls, so they do have a reason for doing that.

    If you disable NIS and the problems don't go away, then I think it's pretty easy to assume it's not a NIS problem.

    That said, an even more common problem with connections is spyware. If you haven't scanned for and removed spyware, download, install, immediately update and then run Spybot and/or AdAware. Read the help files to familiarize yourself with how they work. I recommend you use them both since each tends to find things the other misses. Let them clean up any spyware found.

    Then, to be doubly sure, download and run CWShredder and run it (link to the download is near the bottom of the page).
     
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