Norton Internet Security Question

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joyt

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Joined
Jul 4, 2001
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281
Hi,

I use Norton Internet Security and have a question:

I was trying to update my Windows Messenger by downloading necessary updates. The updates downloaded, I think, but they couldn't be installed.

I downloaded and installed MSN Messenger. It won't work, either. Here is the error message I get:

We were unable to sign you in to MSN Messenger possibly because of a problem with the service or with your Internet connection. Please make sure that you are connected to the Internet.

MSN Messenger has made several failed attempts to sign you in. Your firewall may be blocking Messenger from connecting to the service. Please review your firewall settings. See the retailer's instructions for more information.


I am connected to the Internet but use Norton Security's firewall. :(

Can this be remedied? If so, how? :confused:

Thank you,
Joy
 
Joined
Dec 30, 2005
Messages
9
this worked for me. got to start then control panel then network and internet connections then network connections, left click on the connection icon and the repair
 

joyt

Thread Starter
Joined
Jul 4, 2001
Messages
281
seamanken said:
this worked for me. got to start then control panel then network and internet connections then network connections, left click on the connection icon and the repair
Start > Control Panel > Network Connections - I followed your instructions. :)

I left-clicked on the connection icon, but I see nothing that says or allows repairs.:confused:

I'm lost... :eek:

Should I be offline to fix this? :(

Thank you,
Joy
 
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