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Norton Problem

Discussion in 'All Other Software' started by cwilmot, Sep 1, 2004.

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  1. cwilmot

    cwilmot Thread Starter

    Joined:
    Apr 21, 2001
    Messages:
    676
    I use Norton AntiVirus. Normally, when I right click on the Norton icon in my SysTray I get the option to "Open Norton AntiVirus" which gives me the typical Norton window with several choices including running Live UPdate, Scan, etc. Just in the past couple of days, when I click on that SysTray icon instead of the normal window coming up I get a smaller window titled "Windows Installer" and in it reads "Preparing to Install". Nothing happens for about 30 seconds and then the window vanishes and I'm right back to my desktop. Anyone with ideas? I have a 1.5mhz processor and am running XP Pro.
     
  2. smeegle

    smeegle

    Joined:
    Jan 18, 2004
    Messages:
    3,546
    When is the expiration date of your subscription?
     
  3. cwilmot

    cwilmot Thread Starter

    Joined:
    Apr 21, 2001
    Messages:
    676
    Smeegle, Thanks for responding so quickly. My expiration date is May 2005. I installed Norton Anitvirus 2004 in May of this year. I can't seem to find the exact date on the screen. I've seen it before but have forgotten how to bring it up. Can you tell me how to do it?
     
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